Category : Search result: call centre skills


17-year-old dies in Harrow shopping centre fall

A 17-year-old boy has died after falling from a height at St George's Shopping Centre in Harrow. Emergency services responded but he was pronounced dead at the scene. Read the latest updates.

US migrant child helpline failing vulnerable children

Shocking investigation reveals how a taxpayer-funded helpline for unaccompanied migrant children is failing to protect them from trafficking and abuse, with calls going unanswered and cases mishandled.

Chess Grandmaster's Harrowing 911 Call Revealed

Distressing emergency call reveals frantic moments as friends discovered chess champion Daniel Naroditsky unconscious. The dramatic audio captures their desperate attempts to save the grandmaster's life.

AI Skills Gap Threatens UK Workforce Competitiveness

New research reveals nearly half of UK workers lack essential AI skills as artificial intelligence transforms the employment landscape. Discover which industries face the biggest challenges and what this means for Britain's economic future.

Unmasking Deception: How to Spot Liars

Discover the subtle behavioural cues and psychological patterns that reveal deception in conversations, from business meetings to personal relationships.

2 Million UK Veterans Left Behind in Digital Age

Shocking new figures reveal nearly two million British military veterans are struggling with basic digital skills, creating a worrying isolation gap among those who served our nation.

Critical Thinking Degrees: Never a Waste of Money

New research challenges the 'rip-off' narrative around university education, revealing how degrees that develop critical thinking skills provide lifelong value beyond mere job preparation.

UK courts Canadian experts in post-Brexit talent drive

Leading British academics and industry figures are calling for Canadian professionals to fill critical skills gaps following Brexit, with Vancouver's tech and healthcare sectors identified as prime recruitment targets.

Melbourne Convention Centre evacuated after fire alarm

Thousands were forced to evacuate the Melbourne Convention and Exhibition Centre after a fire alarm triggered emergency protocols, disrupting a significant business gathering and prompting a swift emergency response.

The 3-minute rule that kills attraction instantly

New research reveals how a single mistake within the first three minutes of meeting someone can destroy romantic potential instantly. Discover the psychology behind instant attraction killers.

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