Hotel Concierges: Masters of the Impossible Request
Discover the extraordinary lengths top UK hotel concierges go to for guests, from sourcing rare vintage champagne to arranging private castle tours. The era of simple taxi bookings is over.
Discover the extraordinary lengths top UK hotel concierges go to for guests, from sourcing rare vintage champagne to arranging private castle tours. The era of simple taxi bookings is over.
Welsh musician Cerys Hafana's second album, 'Angel', is a breathtaking exploration of the triple harp's potential, transforming traditional tunes into a hauntingly beautiful and contemporary sonic landscape.
A man has tragically died after falling approximately 30 feet from an escalator at Liverpool Street station. British Transport Police and London Ambulance Service responded to the incident, which caused significant disruption during the evening commute.
Netflix has broken its silence after a catastrophic technical failure plunged the UK into streaming chaos, leaving subscribers unable to access their favourite shows and films for hours.
A UK postman faces criticism after a homeowner's CCTV captured him lazily tossing a package onto a car roof instead of delivering it to the door. The resident brands the act 'pure disrespect'.
Belfast's first Sinn Féin Lord Mayor cancels the historic 'Mayor's Sunday' church service, breaking a 124-year tradition and igniting a fierce political and community debate.
A damning Institute for Government report reveals the Civil Service's flagship graduate scheme is failing to attract top talent, risking the future of UK policymaking. Discover the critical reforms needed.
Defence Secretary Barry Davies ignites a national debate by advocating for the return of compulsory National Service, arguing it would instil discipline, bridge social divides, and bolster UK security in an increasingly volatile world.
Discover the story behind Portmeirion, a breathtakingly colourful Welsh coastal village with a whimsical Italian Riviera flair, stunning architecture, and fascinating history.
A heroic air ambulance pilot made a split-second decision to borrow a farmer's field for a dramatic emergency landing, saving a critically injured cyclist in the Lincolnshire countryside.
A major Microsoft Outlook and Microsoft 365 email service failure has caused widespread disruption for businesses and users across Europe, with login issues and send/receive errors reported for hours.
Two London Ambulance Service medics were violently assaulted by a patient in Islington, prompting a strong response from emergency services and union leaders.
Explore the magical allure of Narberth, a vibrant market town in Pembrokeshire, Wales. Voted one of the UK's best places to live, it boasts independent boutiques, award-winning restaurants, and a rich history, making it the perfect destination for your ne
A family day out turned to tragedy at a popular Welsh beach as two young children were hospitalised following a sea rescue. Emergency services scrambled to the scene in a major incident.
Shocking new data from Ofcom exposes a severe decline in Royal Mail's performance, with nearly 25% of first-class post failing to arrive on time. The regulator issues a stern warning as service standards plummet across the UK.
The Fire Brigades Union has issued an urgent warning that UK fire services are so severely underfunded that a major incident could overwhelm them in 'a matter of hours,' risking public safety.
Exclusive: The Welsh Rugby Union proposes a seismic shift for its professional teams, with the Ospreys and Scarlets set for a major strategic merger to ensure future survival and competitiveness.
Dive into the murky world of Mudtown, a powerful new BBC Wales drama. Starring Alexandra Roach, this series unravels a community's secrets when a body is found on its beach, exploring themes of grief, corruption, and resilience.
Exclusive: The Welsh Rugby Union is poised to confirm a seismic restructuring plan that could see the number of professional teams slashed in a desperate bid to secure the future of the game in Wales.
A major change in UK pub rules allows establishments to automatically add service charges to customer bills. Discover your rights and what this means for tipping culture.
Kent Police and the South East Coast Ambulance Service are under scrutiny after significant delays in responding to a serious crash on the M20, raising concerns over emergency service efficiency.
A recent survey reveals that 45% of UK consumers have experienced subpar service in the last 12 months, with long wait times and unresolved complaints topping the list of frustrations.
Emergency services responded to a significant fire in central London, with firefighters and paramedics working to control the blaze and assist those affected.
A millionaire tech entrepreneur's ambitious plan to sell a remote Welsh island for £3 million has been met with ridicule from locals, who dub it the 'Welsh Alcatraz'. Despite its picturesque views, the island remains unsold.
Dozens of passengers faced delays at Birmingham Airport after a flight from Amsterdam made an emergency landing due to a medical incident, requiring urgent assistance from West Midlands Ambulance Service.
Shadow Welsh Secretary Jo Stevens highlights the need for enhanced cooperation between Wales and Westminster to tackle post-Brexit challenges and economic pressures.
A US visitor shares his astonishment at the UK's unexpectedly high standard of customer service, sparking a viral debate online.
A 17-year-old from Cameroon made an incredible journey to the UK, fleeing violence. Now, he works for the NHS while studying, showcasing resilience and hope.
Legendary singer Dame Shirley Bassey receives an honorary fellowship from the Royal Welsh College of Music & Drama, celebrating her iconic career and Welsh heritage.
A patient in Eccles was left waiting outside their home for an ambulance, raising concerns over response times and service reliability in the North West.