A seismic investigation by the FCA into discretionary commission arrangements could see millions of British motorists claim compensation for unfairly inflated car finance payments. Here's how to check if you're affected.
Qantas launches a groundbreaking direct flight from London to Sydney, slashing travel time and testing the limits of ultra-long-haul aviation. Discover the new era of non-stop travel between Europe and Australia.
UK travel agents are demanding a major overhaul of the Package Travel Regulations, arguing current refund rules are crippling the industry and leaving customers in limbo. Discover the proposed changes.
Families left furious and in tears after a 'Willy Wonka experience' in Glasgow, advertised with AI-generated imagery, turned out to be a sparse, disappointing set. Organisers issue apology as event is abruptly cancelled.
Former President Donald Trump calls on the Biden administration to reimburse passengers for widespread flight disruptions, criticising handling of air traffic control crisis.
A Jet2 flight from Glasgow to Antalya was forced to make an emergency U-turn and land at London Gatwick following a major onboard disturbance, requiring a police escort.
A SkyWest flight from Aspen to Houston plunged into chaos as severe turbulence injured multiple passengers, forcing an emergency landing in Denver. Shocking details emerge.
A Virgin Australia flight from Bali to Brisbane made an emergency return after a critical toilet malfunction, leaving passengers stranded for hours. Full details on the inflight incident.
Dramatic footage shows Emirates cabin crew and passengers wrestling a disruptive traveller to the floor on a flight from Dubai to London after he allegedly attempted to open an aircraft door, forcing an emergency diversion.
A Virgin Australia flight from Bali to Brisbane declared an emergency after a severe toilet malfunction flooded the aircraft cabin, forcing the Boeing 737 to divert to Denpasar Airport. Passengers describe chaotic scenes as wastewater seeped through the c
A Virgin Atlantic flight from Heathrow to San Francisco declared a mid-air emergency and returned to London after reports of smoke in the cockpit. Follow the latest on this dramatic incident.
A Ryanair flight from Crete to Manchester executed a dramatic mid-air U-turn and was grounded upon return. Passengers report confusion and frustration as the airline cites a 'minor technical issue'.
Victorious Festival organisers break their silence with a new statement following the sudden cancellation of its Saturday event due to severe weather, addressing ticket refunds and attendee safety.
Shocking mobile phone footage reveals the sheer panic aboard a Wizz Air flight from Larnaca to Rome as it encounters violent turbulence, with passengers screaming and oxygen masks deploying. The aircraft was forced to make an emergency diversion.
Primark shoppers are up in arms after being caught off guard by a strict new returns policy that bans cash refunds and offers only credit note exchanges, leaving many feeling short-changed.
A Japan-bound ANA flight from Hawaii encountered severe turbulence, causing a dramatic 6,000ft altitude drop and injuring multiple passengers and crew. Aviation authorities have launched an urgent investigation.
A Spirit Airlines flight from Jamaica to Florida endured a heart-stopping mid-air plunge after flying into the fierce winds of Hurricane Erin. Shocking footage captures the chaos as the Airbus A321 plummeted thousands of feet, triggering passenger screams
A woman recounts her terrifying experience on a Jet2 flight where a fellow passenger allegedly exposed himself, sparking panic onboard.
Australia's Qantas Airways has been slapped with a hefty fine after misleading passengers over COVID-19 refunds. Here's the full story.
Retail giant Walmart has agreed to pay millions in settlements after allegations of overcharging customers. Find out how this scandal unfolded and what it means for shoppers.
Millions of Brits could receive surprise tax rebates as HMRC prepares to process a record number of refunds. Find out if you're owed money.
A shocking mid-air incident forced a Los Angeles-bound flight to divert after a drunk passenger assaulted a flight attendant with a skateboard and hurled racial slurs, causing panic onboard.
Copenhagen City Hall has announced it will refund wedding fees following backlash over high costs. Discover how this decision impacts couples planning to tie the knot.
Lloyds Bank becomes the first UK high street bank to guarantee refunds for victims of authorised push payment scams, setting a new industry standard.
Liam Gallagher lashes out after Oasis fans demand refunds following a chaotic Edinburgh performance. Find out what went wrong and how fans reacted.
British travellers can now breathe a sigh of relief as new regulations guarantee fair refunds for cancelled holidays, marking a significant victory for consumer rights.
New EU regulations mandate that online travel agencies must refund cancelled flights within seven days, offering better protection for consumers.
Millions of UK drivers may be eligible for payouts due to hidden commissions in car finance deals. Here's how to check if you're owed money.
An Air India flight bound for Mumbai from London was abruptly halted before takeoff due to a technical issue, leaving passengers frustrated and delayed.
A 62-year-old British man could spend years in a Singapore prison after allegedly threatening to kill an Israeli passenger during a racist tirade on a flight from London.