The Fire Brigades Union has issued an urgent warning that UK fire services are so severely underfunded that a major incident could overwhelm them in 'a matter of hours,' risking public safety.
A Qantas passenger's business class breakfast of bircher muesli on a Melbourne to Singapore flight has been branded 'disgusting' and 'inedible', sparking a social media storm and raising questions about the airline's premium catering standards.
A major change in UK pub rules allows establishments to automatically add service charges to customer bills. Discover your rights and what this means for tipping culture.
Australia's national airline Qantas has been slapped with a hefty fine for unlawfully dismissing workers during the COVID-19 crisis. Discover the full story behind this controversial decision.
Australia's Qantas Airways has been slapped with a hefty fine after misleading passengers over COVID-19 refunds. Here's the full story.
Australia's Federal Court has ordered Qantas to pay a record penalty for unlawfully terminating nearly 1,700 ground staff during COVID-19 lockdowns.
Australia's High Court has ruled that Qantas unlawfully sacked workers during the pandemic, sparking outrage over 'ghost flights' and corporate accountability.
Australia's Federal Court has fined Qantas a staggering £90m for unlawfully terminating ground staff during the pandemic, following a union-led legal challenge.
Australia's flagship airline Qantas has been ordered to pay a staggering £90 million penalty after unlawfully terminating 1,700 ground staff during the COVID-19 crisis.
A recent survey reveals that 45% of UK consumers have experienced subpar service in the last 12 months, with long wait times and unresolved complaints topping the list of frustrations.
Prime Minister Anthony Albanese and Treasurer Jim Chalmers announce sweeping tax reforms and a productivity roundtable to drive economic growth, amid debates on e-bike regulations and Qantas controversies.
A Qantas flight bound for Hong Kong was forced to return to Melbourne Airport following a mid-air technical issue, sparking passenger concerns and operational reviews.
Discover the best ways to redeem Qantas Frequent Flyer points for flights and upgrades, with insider tips to secure the most value from your loyalty program.
Qantas has announced significant changes to its Frequent Flyer program, devaluing points and altering reward structures, leaving many loyal customers frustrated.
Qantas has announced major changes to its Frequent Flyer programme, affecting how points are earned and redeemed. Here's how the updates could impact your travel plans.
A rare and heartwarming moment unfolded on a Qantas flight when a koala was spotted onboard, delighting passengers and crew alike. Discover how this furry stowaway became the star of the journey.
A US visitor shares his astonishment at the UK's unexpectedly high standard of customer service, sparking a viral debate online.
Former US President Donald Trump was seen cruising Royal Turnberry in his custom armoured golf buggy, dubbed 'Golf Force One', under tight Secret Service security.
Junior doctors in England launch a five-day strike amid government plans to enforce minimum service levels, igniting a fierce debate over workers' rights and NHS pressures.
A major BT Openreach outage has left thousands of Brits without internet, sparking frustration and disruption. Here's what we know so far.
Tired of waiting on hold? Discover clever hacks to bypass long call centre queues and get your issue resolved quickly.
Police, army, and secret service launch a high-profile security operation to ensure Donald Trump's golf outing at Turnberry remains uninterrupted.
Former President Donald Trump’s love for golf carts is causing headaches for Secret Service agents at his Bedminster estate, with reports of agents struggling to keep pace with his speedy rides.
Sick leave among Whitehall civil servants has surged dramatically, with new data revealing a sharp rise in absences since Keir Starmer took office. Experts warn of a growing crisis in public sector health and productivity.
A 17-year-old from Cameroon made an incredible journey to the UK, fleeing violence. Now, he works for the NHS while studying, showcasing resilience and hope.
Walmart is deploying AI-powered 'super agents' to enhance customer service, streamline shopping, and personalise recommendations. Discover how this tech is changing retail.
A call centre employee shares insider tricks to defuse angry customers and keep complaints at bay – the phrases you never knew could save your sanity.
The National Weather Service has issued dire warnings for New Mexico as torrential rains threaten to trigger dangerous flash floods across the region.
Walmart is deploying AI-powered 'super agents' to enhance customer service and streamline shopping, marking a major leap in retail innovation.
Germany is reportedly weighing the return of compulsory military service as tensions with Russia escalate. The move could reshape national defence policies in response to growing geopolitical threats.