Virgin Media refunds thousands after billing error
Virgin Media issues automatic refunds and bill credits after billing error affects thousands of UK customers - here's what you need to know
Virgin Media issues automatic refunds and bill credits after billing error affects thousands of UK customers - here's what you need to know
Afghanistan faces complete communications collapse as Taliban authorities order nationwide shutdown of mobile networks and internet services, severing millions from vital connections.
Major mobile provider Three has announced significant price cuts for millions of customers, with some plans seeing reductions of over £100 per year. Find out how this affects you.
Exclusive: Vodafone franchise owners warn that drastic commission cuts are pushing them to the brink, with severe consequences for mental wellbeing and business viability across the UK network.
A catastrophic nationwide outage on the Optus network has plunged Adelaide into chaos, blocking emergency calls, crippling businesses, and disrupting transport services. The unprecedented telecoms failure raises serious questions about national infrastruc
Australian telco giant Optus could face unprecedented corporate manslaughter charges as a national inquiry investigates a catastrophic 16-hour Triple Zero outage linked to multiple fatalities, prompting calls for massive fines and criminal liability.
Optus CEO Stephen Rue is under immense pressure to resign following a catastrophic 14-hour nationwide network outage that left 10 million Australians stranded and has been connected to three tragic deaths after emergency calls failed.
A top US telecoms regulator has launched a scathing attack on comedian Jimmy Kimmel, accusing his show of promoting 'debunked' 5G conspiracy theories and fuelling public fear over critical infrastructure.
A 74-year-old grandmother from Shropshire claims a newly erected 15m telecoms mast near her home has triggered a devastating health crisis, leaving her with chronic pain, nausea, and an inability to sleep, in a case igniting the 5G safety debate.
A major US investigation uncovers Huawei's covert network of research partnerships with Chinese universities, funded by Beijing to advance cutting-edge technology, raising serious security and espionage concerns.
A coalition of Vodafone franchise owners has launched a groundbreaking lawsuit against the telecoms giant, alleging systemic failures in its franchising division that have pushed their businesses to the brink. The legal action, one of the largest of its k
O2 issues an urgent alert to millions of its customers across the UK about a sophisticated 'smishing' scam. Learn how to spot the fake text message and protect your finances from fraudsters.
New Ofcom data reveals a staggering £1.6 billion loyalty penalty hitting broadband customers who don't switch. Discover why out-of-contract users pay up to 25% more and how to slash your bill today.
A significant Verizon network outage across the United States has left customers unable to make calls, send texts, or use data, sparking a wave of frustration and urgent investigations.
Verizon has abruptly disconnected tens of thousands of long-standing customers across the US in a drastic move to purge 'low-value' accounts, leaving users furious and stranded without service.
A major political battle has erupted at the US Federal Communications Commission (FCC), with Trump-appointed commissioner Nathan Simington refusing to relinquish his position, effectively blocking President Biden's nominee and creating a 2-2 partisan dead
Monzo, the UK's leading digital bank, is stepping into the telecoms sector with its own mobile network, offering customers seamless banking and connectivity in one package.
A 5G mast in Belfast was deliberately set on fire in what police believe was a targeted arson attack. Authorities are appealing for witnesses as they investigate the incident.
Virgin Media and O2 users are being urged to change their passwords immediately following a security alert. Experts warn of potential cyber risks if ignored.
O2 is rolling out significant network updates that could impact millions of customers. Here’s how the changes might affect your mobile experience.
O2 is set to switch off its 3G network, affecting millions of users. Find out what this means for you and how to stay connected.
In an era dominated by smartphones, the humble landline is experiencing an unexpected revival. Discover why Brits are reconnecting with this retro tech and what it means for modern communication.
UK regulator Ofcom has launched a major review of the telecoms sector, focusing on competition, pricing, and service quality. Here's how it could impact you.
Broadband provider Gigaclear has been hit with an £800,000 fine after a technical blunder left customers unable to contact emergency services for nearly a month.
BT is increasing broadband prices for millions of customers – here's when the changes kick in and how to avoid paying extra.
BT has been ordered to compensate more than 11,000 customers after failing to provide adequate service levels. Find out if you're eligible for a refund.
Vodafone CEO Margherita Della Valle defended the telecom giant's strategy to shut down stores and cut jobs during a tense AGM, as shareholders questioned the company's direction.
Discover which UK regions will lose traditional landlines first as BT accelerates the shift to digital phone services. Are you affected?
The proposed £15 billion merger between Vodafone and Three UK is under scrutiny by the Competition and Markets Authority (CMA) over fears it could reduce competition and harm consumers.
Virgin Media O2 introduces a major pricing overhaul, promising clearer costs and no mid-contract hikes for millions of UK broadband customers.