O2 has announced a major shift in its network infrastructure, signalling the end of an era for some of its services. The telecom giant is set to phase out its 3G network, a move that will impact millions of customers across the UK.
What’s Changing?
The company confirmed it will begin shutting down its 3G services in 2025, following similar moves by other UK providers. This decision is part of a broader industry shift towards more advanced 4G and 5G technologies, which offer faster speeds and improved reliability.
Why Is O2 Making This Move?
With the rapid adoption of 4G and 5G, demand for 3G has significantly declined. By retiring the older network, O2 can reallocate resources to enhance its newer services. A spokesperson stated: "This change allows us to focus on delivering the best possible experience for our customers with modern, efficient networks."
Who Will Be Affected?
While most O2 customers already use 4G or 5G devices, those still relying on 3G-only handsets will need to upgrade. The company has pledged to support affected users through the transition, offering guidance on compatible devices.
What Should Customers Do?
- Check your device: Ensure your phone supports 4G or 5G.
- Contact O2: If unsure, reach out to customer service for assistance.
- Stay informed: Keep an eye on official updates from O2 regarding the shutdown timeline.
This move aligns with broader industry trends, as other major UK networks have also announced plans to phase out 3G in the coming years.
