Elite Credit Card Service Meltdown: Customers Abandoned
Exclusive investigation reveals alarming customer service failures at premium credit card providers Citi and Chase, leaving elite cardholders stranded without promised benefits and support.
Exclusive investigation reveals alarming customer service failures at premium credit card providers Citi and Chase, leaving elite cardholders stranded without promised benefits and support.
Cardiff Council is set for significant political changes following recent election outcomes, with Labour falling short of majority control. Discover how the new political landscape will shape Wales' capital city.
Thousands of UK households could be owed significant council tax refunds. Discover three proven methods to check if you've overpaid and claim your money back today.
Shocking audit reveals Ministry of Justice failed to provide receipts for billions in taxpayer money, raising serious questions about financial oversight.
Exclusive investigation reveals how NatWest's system failures have trapped students in banking chaos, with frozen accounts and mounting financial stress across UK campuses.
Exclusive analysis reveals France's looming financial catastrophe as President Macron battles soaring debt, political humiliation, and the threat of economic collapse that could ripple across Europe.
Noosa Council faces serious financial investigation after suspected fraudulent activities involving substantial sums of public money, with Queensland authorities now involved.
A vulnerable victim was forced to flee her home after council officials accidentally revealed her new address to the violent sex attacker who tormented her, in a catastrophic data protection failure.
Discover how one household dramatically reduced their council tax payments after following Martin Lewis' expert advice on challenging your band.
Tragic toddler's mother faces safety fears as Haringey Council accidentally discloses confidential information, forcing her to abandon new life.
Australia's second-largest telecommunications provider Optus suffered a catastrophic nationwide outage, disrupting emergency services and mistakenly sending thousands of customers to voicemail during critical situations.
A Kent couple returned from holiday to find their home illegally boarded up by the council in a case of mistaken identity, leaving them temporarily homeless and fighting for compensation.
Thousands of Metro Bank customers face financial chaos after major system failure incorrectly shows negative balances and blocks access to funds in widespread banking glitch.
Kent County Council faces financial meltdown, proposing unprecedented council tax hikes and sweeping service cuts to avoid effective bankruptcy. Local residents brace for impact as authority warns of 'difficult decisions' ahead.
A Melbourne mother's life turned upside down when HSBC suddenly froze her account without explanation, leaving her unable to access her own money for essential expenses in a shocking case of banking bureaucracy gone wrong.
A major Optus network failure prevented emergency alerts from reaching South Australian ambulance services, raising serious concerns about public safety and telecommunications reliability.
Exclusive investigation reveals how a major mobile network failure prevented Manchester's Jewish community from receiving emergency terror attack warnings during synagogue services, raising serious security concerns.
Exclusive: A frustrated NAB customer reveals why he's abandoning the banking giant after what he calls a 'complete system failure' left him fighting for his own money.
The dramatic downfall of a major automotive player has triggered alarming parallels to the 2008 financial crisis, raising urgent questions about the UK's economic stability and sending shockwaves through the industry.
A major Optus outage left Australians unable to reach emergency services, with calls to triple-zero failing. A victim who collapsed during the blackout warns that lives are at stake, demanding an urgent regulatory overhaul.
Shadow Attorney General Emily Thornberry launches scathing attack on Conservative ministers after China secures a top UN judicial seat, branding it a major diplomatic failure for Global Britain.
A major IT failure at the UK's National Air Traffic Services (Nats) caused severe disruption, grounding flights and leaving thousands of passengers stranded at London Stansted, Brussels, and Berlin Airports.
Andrew Bailey cautions that Brussels' post-Brexit financial regulations could create 'material risk' for the UK, urging for greater cooperation to prevent market fragmentation.
The Financial Conduct Authority has been ordered to pay compensation after the Financial Ombudsman Service ruled it gave 'unclear and misleading' advice to a customer of Admiral Insurance.
Celebrity chef Jamie Oliver opens up in a raw and honest interview about his financial struggles, business challenges, and the emotional toll of his recent ventures.
A once-thriving English village faces economic ruin after its vital footbridge collapsed. Furious locals blame council inertia for cutting them off and forcing shops to close, demanding immediate action.
Exclusive report from Lesotho reveals how a multi-million-pound African Development Bank water project has left villages with cracked homes, dry taps, and crippling debt instead of the promised clean water.
Shropshire Council faces financial collapse after investing millions in a relief road project that was never built, with leader revealing devastating impact on local services.
A North Shore mother, Natasha Jansen, speaks out after receiving a shocking £60 fine for using a disabled parking space while her leg was immobilised in a full cast, exposing a critical flaw in council enforcement systems.
A 72-year-old man's life is turned upside down after a deep pothole in Westminster leaves him with a shattered ankle. Despite the severity of his injuries, the local council has shockingly rejected his compensation claim, sparking outrage over the state o