Lloyds Bank Urgent Scam Alert for Millions
Lloyds Banking Group warns millions of UK customers about sophisticated new scams targeting online banking users. Learn how to protect your savings from these convincing fraud attempts.
Category : Search result: banking customer service
JP Morgan mandates biometric data for UK staff access
Banking giant JP Morgan requires all UK headquarters staff to share fingerprint and facial recognition data for building access, sparking privacy debates and union concerns.
Lloyds warns of bigger car finance scandal hit
Lloyds Banking Group reveals mounting financial pressure from the car finance mis-selling scandal, with provisions now expected to significantly exceed initial estimates as regulatory scrutiny intensifies.
Lloyds Bank Under FCA Investigation: Shares Drop
Lloyds Banking Group faces formal FCA investigation over potential regulatory breaches, sending shares plummeting as market confidence wavers.
Japanese restaurant owner fights customer abuse in landmark case
A landmark case in Japan sees a restaurant owner take legal action against abusive customers, challenging the country's deep-rooted service culture where customer misconduct often goes unpunished.
Metro Bank IT glitch shows false negative balances
Thousands of Metro Bank customers face financial chaos after major system failure incorrectly shows negative balances and blocks access to funds in widespread banking glitch.
Metro Bank glitch leaves customers with missing money
Thousands of Metro Bank customers faced payment chaos and missing money as a major technical glitch crippled online and mobile banking services across the UK.
Metro Bank App Crash: Customers Locked Out of Accounts
Metro Bank customers left stranded as mobile app and online services crash for hours, with frustrated users unable to access their money or make payments during widespread outage.
Commonwealth Bank withdraws invasive customer questions
Australia's largest bank retreats from intrusive financial health check survey asking about relationships, health and finances following widespread backlash and privacy concerns.
Virgin Media customers face sudden account closures
Thousands of Virgin Money customers report being locked out of accounts without warning, sparking financial chaos and urgent calls for regulatory action.
HSBC freezes Melbourne woman's account without explanation
A Melbourne mother's life turned upside down when HSBC suddenly froze her account without explanation, leaving her unable to access her own money for essential expenses in a shocking case of banking bureaucracy gone wrong.
Build-A-Bear worker suspended over service dog incident
Exclusive: Build-A-Bear Workshop employee suspended after viral video shows shocking confrontation with customer's assistance dog in Manchester store. Disability rights groups demand action.
Banking Climate Alliance Collapses Amid US Pressure
The UN-backed Net-Zero Banking Alliance has been abruptly dissolved following US political pressure and legal threats, dealing a significant blow to global climate finance efforts.
Nationwide's £175M Member Bonus: Who Qualifies?
Nationwide Building Society announces a massive £175 million payout to eligible members this June. Discover if you're among the 2.9 million Brits set to receive this financial boost.
CBA routes customer data to Indian processing centres
Exclusive investigation reveals how Australia's largest bank quietly routes sensitive customer information to Indian processing centres, raising serious privacy and security concerns.
NAB customer quits over frozen £1,500 transfer fiasco
Exclusive: A frustrated NAB customer reveals why he's abandoning the banking giant after what he calls a 'complete system failure' left him fighting for his own money.
Santander and Nationwide Clash Over Bank Account Switching
High street banking giants Santander and Nationwide are at odds over a proposed overhaul of the UK's current account switching service, a move that could significantly alter how customers change banks.
Lloyds blocks card over twin sister identity mix-up
A Lloyds Banking Group customer reveals how a system error mistakenly linked her identity to her twin sister, leaving her unable to access her new credit card and trapped in a bureaucratic loop for weeks.
Lloyds fined £3.9m over customer treatment failings
The Financial Conduct Authority has slapped Lloyds Banking Group with a hefty £3.9 million penalty for serious failures in its mortgage and loan support for customers in financial difficulty.
McDonald's drive-thru chaos: £22 for 3 burgers & 40-min wait
A frustrated father's simple McDonald's run descended into chaos after being charged £22 for three burgers and then forced to wait nearly an hour in a 'carnage' drive-thru queue.
Nationwide UK Outage Locks Millions Out of Online Accounts
A severe nationwide technical outage has left customers of major UK banks, airlines, and services unable to access their online accounts, sparking a wave of frustration and security concerns.
Ryanair Flight Cancellation: How I Won £400 Compensation
A Ryanair passenger's nightmare flight cancellation turned into a £400 victory. This definitive guide reveals the step-by-step process to claim what you're owed under UK261 regulations. Discover how to fight back against airline delays and cancellations.
Barclays charges £100 fee for 67p overdraft
A Barclays customer was left in shock after being charged a staggering £100 fee for a minuscule 67p overdraft. Read the full story of this banking scandal and how to protect yourself from similar charges.
Tesco worker scolds customer for shocking checkout offence
A Tesco employee reveals the one customer behaviour that forced them to break protocol and issue a public scolding, sparking a major debate on checkout etiquette.
Water companies fined £500k for customer service failures
UK water regulators have slapped two major suppliers with hefty fines totalling over half a million pounds for severe customer service and complaints handling failures, impacting vulnerable households across England.
Anglian Water hit with £2.65m Ofwat penalty
Anglian Water has been hit with a £2.65 million penalty by regulator Ofwat for missing key performance targets on pollution and customer service, impacting millions in the East of England.
Bar Bambi Melbourne Torn Apart in Scathing Customer Reviews
Melbourne's Bar Bambi is under fire as furious customers flood review sites with complaints of appalling service, exorbitant prices, and a hostile atmosphere, branding it the 'worst bar experience' of their lives.
Postie's 'Disrespectful' Car Roof Parcel Delivery Sparks Fury
A UK postman faces criticism after a homeowner's CCTV captured him lazily tossing a package onto a car roof instead of delivering it to the door. The resident brands the act 'pure disrespect'.
Barclays App Outage: Customers Locked Out of Accounts
Barclays customers were left furious and financially stranded after a major outage in the banking app and online service blocked access to accounts and halted payments for hours.
The Psychological Torture of Hold Music's 'Doom Loop'
New research reveals the psychological torment of being trapped on hold. Discover why the same 30-second tune can induce anxiety, anger, and a feeling of being utterly forgotten by modern customer service.
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