Metro Bank customers were left unable to access their accounts on Monday after a major app crash. The outage, which began in the morning, prevented users from logging into the bank's mobile app and online banking services.
Frustrated customers took to social media to report the issue, with some saying they were unable to make payments or check their balances. The bank acknowledged the problem and said it was working to resolve it as quickly as possible.
A Metro Bank spokesperson said: 'We are aware that some customers are experiencing issues accessing our mobile app and online banking. We apologise for any inconvenience and are working to fix the problem.'
The outage lasted several hours before services were gradually restored. The bank did not disclose the cause of the crash but assured customers that their accounts and data remained secure.
