HMRC failed 85 million taxpayer calls in decade
Shocking figures reveal HMRC failed to answer 85 million taxpayer calls over ten years, exposing a broken customer service system leaving millions frustrated and unheard.
Shocking figures reveal HMRC failed to answer 85 million taxpayer calls over ten years, exposing a broken customer service system leaving millions frustrated and unheard.
New Ofcom data reveals which UK telecom giants are drowning in customer complaints as broadband and mobile services fail to meet expectations. Discover the worst offenders and how they compare.
Ofcom reveals Vodafone received the most customer grievances among major mobile providers, while Tesco Mobile emerges as least complained-about operator.
Broadcast regulator Ofcom received thousands of complaints following a Channel 4 News report detailing journalist Holly Williams' mobile service ordeal with Vodafone and Tesco Mobile, highlighting widespread consumer frustration with telecom providers.
Microsoft's cloud computing platform Azure experienced widespread service disruptions, affecting businesses and users globally with login failures and connectivity issues.
Major tech services including Amazon, Microsoft, Instagram and Facebook Messenger experienced widespread outages across the UK and Europe, disrupting businesses and users in what experts are calling a 'digital domino effect'.
Nigel Farage announces radical plan to cut Civil Service by 140,000 positions, making it easier to dismiss officials while banning diversity initiatives in sweeping Whitehall overhaul.
Labour Party escalates pressure on Cabinet Secretary Simon Case over undisclosed Conservative Party connections, demanding immediate investigation into potential conflicts of interest at the heart of government.
Major internet services including Eight Sleep and Amazon experienced widespread outages, leaving users unable to access smart devices and online platforms. Technical experts scramble to restore connectivity.
The Crown Prosecution Service is set for significant reforms after a damning report revealed systemic failures in case handling and communication with victims.
A major Amazon Web Services failure caused global disruption, taking down McDonald's mobile ordering, Snapchat, and streaming services in widespread outage.
A catastrophic Amazon Web Services failure has brought down major websites and apps including McDonald's, Just Eat, and Transport for London, causing widespread disruption for millions of users.
Thousands of Britons reported widespread internet disruptions affecting major platforms including Snapchat, Amazon and Steam. Downdetector recorded massive spike in outage reports across multiple services.
A massive Amazon Web Services outage has brought chaos to millions of UK users, disrupting everything from banking apps to food delivery services. Discover which popular platforms are affected and when normal service might resume.
Thousands of UK banking customers were left stranded as Lloyds Banking Group services crashed, leaving accounts inaccessible and payments failing across multiple major banks.
A London waitress went viral after publicly challenging a customer who left no gratuity. The heated exchange raises questions about tipping culture in UK hospitality.
Thousands of health workers across Northern Ireland have launched fresh strike action in an ongoing pay dispute, causing significant disruption to NHS services while political stalemate continues at Stormont.
Ofcom launches formal investigation into Royal Mail after it missed first and second class delivery targets, raising concerns about postal service reliability across the UK.
Royal Mail faces massive £5.6 million penalty after regulator Ofcom finds the postal service missed first and second class delivery targets for 2022-23, affecting millions of customers across the UK.
Millions of Vodafone customers are set to receive compensation following a widespread network failure that disrupted mobile services across the UK for hours.
Major Vodafone service disruption affects mobile and broadband users nationwide. Company confirms network issues and works on resolution as frustrated customers report widespread connectivity problems.
Vodafone customers across Britain faced connectivity chaos as a widespread network outage disrupted mobile services, though company sources confirm no evidence of cyberattack.
Vodafone reveals the true cause behind yesterday's widespread network failure that left millions of customers without mobile service across the UK.
Vodafone customers across the UK faced major disruption as a widespread network outage knocked out mobile data, calls and texts. Here's what caused the service collapse and when normal service resumed.
Thousands of Vodafone broadband customers are set to receive compensation following a significant service outage that left households and businesses without internet connectivity for extended periods.
Thousands of Vodafone broadband customers across Britain are experiencing widespread connectivity issues in a major service outage affecting homes and businesses.
Vodafone UK and Three UK confirm landmark merger to create Britain's largest mobile network, promising better coverage and 5G investment while facing regulatory scrutiny over competition concerns.
Millions of Vodafone customers across Britain faced connectivity chaos as a major network failure knocked out mobile data, calls and broadband services for hours, disrupting businesses and daily life.
Major telecommunications crisis as Vodafone's network suffers catastrophic failure, disrupting mobile services for customers nationwide and sparking emergency response from the provider.
Vodafone customers across the UK face major connectivity issues as widespread network outage disrupts mobile data, calls, and broadband services. Service restoration efforts underway.