A major electrical retailer sparks outrage with a controversial promotion offering female customers full refunds on appliances if they conceive within 30 days of purchase. Feminists and critics condemn the policy as 'deeply regressive' and 'patronising'.
A stunned customer received a gourmet three-course meal worth over £40 for just £3.50 due to a major Just Eat pricing error, exposing a loophole in the food delivery platform's system.
Exclusive investigation reveals UK banks are sitting on billions in forgotten savings. Experts warn customers to act immediately to reclaim their cash before it's too late.
A British newlywed couple's honeymoon was cancelled after a devastating passport name error on their Ryanair tickets. Despite the honest mistake, the budget airline denied a refund, leaving them £1,300 out of pocket. Discover the full story and crucial bo
The Financial Conduct Authority has instructed major car finance firms to establish a massive compensation scheme for customers charged inflated interest rates. Discover if you're due a payout.
A Barclays customer was left in shock after being charged a staggering £100 fee for a minuscule 67p overdraft. Read the full story of this banking scandal and how to protect yourself from similar charges.
Australian electronics retailer The Good Guys has been fined a staggering $AUD 2.1 million (£1.1m) by the Federal Court for running a deceptive 'Massive Sale' that misled customers on pricing and discounts. The ACCC investigation revealed widespread non-c
A growing consumer dilemma pits the convenience of card payments against the right to use legal tender. We investigate the legality of cash refusal and surcharges in the UK's evolving payment landscape.
Iceland customers are expressing fury and disgust after discovering the supermarket is allegedly placing new 'use by' date stickers over original labels on products, raising serious food safety concerns.
The government's plan to replace the Human Rights Act with a new Bill of Rights has been halted after the House of Lords refused to back it. Peers have sent the legislation back to the Commons, demanding significant changes.
Nestlé and Mars slash festive chocolate box weights while keeping prices high, as new data reveals shrinkflation hits UK shoppers hardest during cost of living crisis.
Online pet retailer Chewy is confronting a major class action lawsuit in the US, accused of luring customers with discounted auto-ship prices before allegedly raising them without warning. The suit seeks over $4.6 million in damages.
The US FCC has imposed a hefty fine on American Network for violating privacy rules by selling real-time location data without user consent, marking a significant enforcement action.
Exclusive investigation reveals Hertz is charging loyal customers hundreds of pounds for tiny dents and scratches, despite them purchasing full damage waivers. Are you at risk?
TV hardman Ross Kemp accuses major UK insurers of 'immoral' delays and underpaying critical illness claims, exposing a growing consumer crisis in the protection insurance sector.
A UK mother was left horrified after discovering her pricey £6.50 'tuna' purchase was actually premium cat food, sparking a viral warning to fellow shoppers to always check labels.
Vinted is overhauling its buyer protection programme, shifting the responsibility for lost or damaged parcels in a move that will impact millions of UK users. Here's what you need to know.
An investigation reveals how cosmetics giant Lush, under its eco-warrior founders, employs cult-like tactics to promote radical political activism on Gaza, trans rights, and environmentalism to its customers and staff, creating a divisive 'with us or agai
A shocking investigation reveals that Viagogo is sending ticket buyers the passport numbers, names, and dates of birth of complete strangers, raising massive data protection and fraud concerns for UK consumers.
A UK homeowner's insurance was abruptly cancelled after their provider used secret, high-tech monitoring of their property. This case exposes the alarming new trend of 'Big Brother' tactics in the insurance industry, raising huge questions over privacy an
Money Saving Expert founder Martin Lewis publicly criticises ITV for airing an advert he claims dangerously mimics his trusted style, potentially misleading vulnerable viewers.
A major Australian fresh produce supplier launches landmark legal action against supermarket giants, accusing them of systemic misconduct and breaching industry codes in dealings with growers.
A viral social media post from a disgruntled Olive Garden customer has ignited a fiery online debate about restaurant portion sizes, value for money, and customer expectations in the UK's competitive casual dining scene.
A major class-action lawsuit alleges Amazon Prime misled millions of UK customers into believing they were purchasing digital movies permanently, when they were only renting them. The claim could cost the tech giant over £500 million in compensation.
A UK seller shares her devastating story of selling a luxury designer bag on Vinted, only to be left empty-handed after a sophisticated buyer scam. Learn the red flags and how to protect yourself.
Millions of UK consumers gain powerful new rights as the Digital Markets, Competition and Consumers Act becomes law, tackling subscription traps and fake reviews.
Marks & Spencer is embroiled in a controversy after its 'Australia' branded coconut water was found to be sourced from Thailand and Sri Lanka, misleading consumers and sparking an ethical sourcing debate.
Australian retail giant Kmart is under fire as a prominent legal firm launches unprecedented action, alleging the company failed to adequately address modern slavery risks within its supply chain, potentially linking its products to forced labour.
Popular fizzy drink brand Poppi is embroiled in a major class action lawsuit, with a proposed $3.5 million settlement over allegations it misled consumers about its gut health benefits. Discover if you're eligible for a payout.
A mother's dream of a holiday home in North Wales turns into a financial nightmare as she loses thousands on a static caravan she can't even use for months.