Airbnb denies refund to mum with stage three breast cancer
A Melbourne mother diagnosed with aggressive breast cancer was denied a refund by Airbnb after cancelling her New Year's Eve booking for urgent chemotherapy. Read her story.
A Melbourne mother diagnosed with aggressive breast cancer was denied a refund by Airbnb after cancelling her New Year's Eve booking for urgent chemotherapy. Read her story.
A former hotel receptionist reveals the infuriatingly common guest question that hospitality workers dread. Discover the reality of fully booked venues and why 'squeezing you in' is often impossible.
A former hotel receptionist shares the infuriatingly common query guests make when told the hotel or restaurant is fully booked. Discover the reality of front desk frustrations.
Families were left devastated after a booking system error led to oversold tickets at the Jurassic World London experience. Children were in tears as discounted Wowcher voucher holders were refused entry. Read the full story.
A group of New Zealand friends arrived in Australia to find their $10,000 holiday let was a scam. Read their shocking story and learn how to protect yourself.
A popular steakhouse in Hockley Heath was forced to close on Christmas Day due to a kitchen fault, leaving dozens of families without their festive meal. Read the full story of the festive fiasco.
A family of nine is devastated after their Stoke-on-Trent pub Christmas dinner was cancelled with just over two weeks' notice. Read their story and the pub's response.
A savvy traveller reveals how paying a small fee to choose your specific room at Travelodge can secure a more spacious stay without a formal upgrade. Discover the trick for your next trip.
Discover a simple Travelodge booking hack that lets you choose a larger room for a tiny extra fee. Perfect for securing more space or a preferred location on your next UK trip.
A parent of disabled children praises the new GP online booking system as an immense improvement, while letters also cover junior doctors' strikes, HS2 delays, and the trials of piano practice.
New research reveals 41% of UK cruise passengers prefer mid-size vessels for 2026 bookings, with the Mediterranean remaining the top destination. Discover the key trends shaping cruise holidays.
MPs demand investigation into claims touts pay driving instructors for login details to block-book tests, worsening the 642,000-strong backlog. Read the full story.
Manchester City goalkeeper Gianluigi Donnarumma is one booking away from an unprecedented Premier League suspension for yellow card accumulation. Read the full story.
Travel Tuesday offers post-Thanksgiving deals, but consumer experts warn UK travellers to research thoroughly. Discover how to identify genuine bargains and avoid misleading offers.
A travel expert reveals the crucial error to avoid when booking Black Friday travel deals. Learn how to spot hidden costs and secure genuine bargains for your next getaway.
A family's confirmed hotel booking for the F1 Grand Prix was cancelled by Booking.com, which then demanded four times the original price. Read the warning for UK travellers.
The ASA has banned adverts from Booking.com, Hilton, Travelodge and Accor for misleading customers on room availability. Discover how this ruling impacts your travel bookings.
Cruise expert Gary Bembridge reveals the booking pitfalls that can land you with a terrible cabin and shares his golden rules for securing the perfect room. Learn how to enhance your cruising experience today.
A financial expert reveals a legal travel booking trick using a VPN to change your point of sale, potentially saving hundreds on flights. Discover how it works and the risks involved.
Holiday chaos as Sonder enters liquidation. Lastminute.com launches emergency £50 discount code LMRESCUE50UK and Book Now, Pay Later to help affected customers rebook.
The UK government bans bots and third parties from booking driving tests and enlists military examiners to tackle the severe 668,000-learner backlog. Find out how the new rules affect you.
Exclusive investigation reveals Britain's prison service is buckling under systemic pressures, with mistaken releases reaching critical levels. Discover how institutional failures, not individual errors, are putting public safety at risk.
Discover the clever booking trick that could save you hundreds on your next hotel stay. Industry experts reveal how to secure luxury amenities at budget prices.
England's prison system faces scrutiny after another inmate was mistakenly freed, revealing systemic failures and overcrowding that put public safety at risk.
Exclusive: The Ministry of Justice faces crisis after two prisoners were incorrectly released in separate incidents, raising serious questions about prison security protocols and public safety.
UK travellers are making a simple error that's preventing them from securing their perfect holiday dates. Discover the booking secret that could save your summer plans.
Exclusive investigation reveals Victoria's correctional system at breaking point as prisoners complete entire jail terms in police cells, raising serious human rights concerns.
A British family's Spanish getaway descended into chaos when they arrived at their pre-booked holiday home to discover it didn't exist, leaving them stranded on the streets in the early hours.
Exclusive investigation reveals how digital booking systems are causing chaos in GP surgeries, with vulnerable patients struggling to secure face-to-face consultations amid the NHS's technological transformation.
Travel experts uncover the perfect booking window for massive savings on flights and holidays from the UK. Discover when to secure your next getaway for the best prices.