Amazon has issued an urgent alert to UK shoppers, warning of a surge in sophisticated scams targeting customer accounts. The online retail giant sent an email on July 31, urging users to remain vigilant as criminals employ new tactics to steal login credentials and payment details.
Scammers are using fake emails, text messages, and phone calls to trick victims. Common ruses include claims of costly membership fees, account suspension, or deletion, with links directing users to fraudulent websites designed to harvest data. The company emphasised that it will never ask for passwords or sensitive information over the phone or via unofficial websites.
To avoid becoming a victim, Amazon advises customers to always use its official app or website for account changes and customer service. Users should be wary of any communication creating a false sense of urgency, and never provide payment information, including gift cards, over the phone. Legitimate Amazon sites always contain 'amazon.co.uk' or 'amazon.co.uk/support'.
