The National Lottery's digital platforms have been hit by a major outage, leaving players across the UK unable to access services. Both the official app and website went offline unexpectedly, disrupting ticket sales and result checks.
Widespread Disruption for Lottery Players
Camelot, the operator of the National Lottery, confirmed the technical problems but provided no immediate timeline for resolution. A spokesperson stated: "We're aware of issues affecting our website and app. Our team is working urgently to restore normal service."
What This Means for Players
- No new ticket purchases through digital channels
- Inability to check results for recent draws
- Potential delays in prize claims processing
The outage comes at a particularly inconvenient time for regular players, with no alternative digital options available. Physical retailers remain operational for those wishing to purchase tickets in person.
Customer Frustration Mounts
Social media platforms have been flooded with complaints from frustrated users unable to access their accounts. Many have expressed concerns about missing deadline for popular draws like Lotto and EuroMillions.
Important note: All tickets purchased before the outage remain valid, and draws will proceed as scheduled. Players are advised to keep physical copies of tickets where possible.
Historical Context
This isn't the first technical issue to affect the National Lottery's digital services. Similar outages occurred in 2019 and 2021, though none lasted more than 24 hours. Camelot has previously attributed such problems to unexpected surges in traffic.
The company has assured players that all account information and funds remain secure during the outage, which appears to be purely technical rather than security-related.
