Chaos erupted outside Stamford Bridge as Chelsea fans faced massive delays entering the stadium ahead of their Premier League clash with Crystal Palace. Thousands of supporters were left stranded due to technical failures in the club's newly implemented ticketing system.
The scenes outside the ground were described as 'bedlam', with long queues stretching for blocks as frustrated fans missed kick-off. Many blamed the club's decision to introduce a digital-only ticketing process without adequate testing.
Fans Voice Their Anger
Season ticket holders and matchday fans alike took to social media to express their outrage at the situation. 'Absolute shambles from Chelsea,' tweeted one supporter. 'Been coming here for 20 years and never seen anything like this.'
Club Issues Apology
Chelsea FC later released a statement acknowledging the problems: 'We sincerely apologise to all fans affected by today's ticketing issues. We're working urgently to resolve these teething problems with our new system.'
The disruption couldn't have come at a worse time for the Blues, who were looking to build momentum after recent improved performances. Some fans reported missing up to 30 minutes of the match due to the delays.
Safety Concerns Raised
Safety experts have warned that such congestion outside stadiums creates potential hazards. 'When you have thousands of people crammed into small spaces, it only takes one incident to turn dangerous,' noted a crowd control specialist.
The incident has sparked calls for Premier League clubs to maintain traditional ticketing options alongside new digital systems, particularly for older supporters who may struggle with technology.
