NHS accident and emergency departments across England are being overwhelmed by hundreds of thousands of visits for minor conditions that could be treated elsewhere, health officials have warned.
A&E Departments 'Under Siege'
New data from NHS England has exposed the scale of the problem, revealing that over 200,000 people attended A&E during the last winter period for ailments that could have been managed by a GP or a local pharmacist. The health service has launched a stark new campaign, stating that its emergency departments are effectively "under siege" from such cases.
The figures, recorded between November 2024 and March 2025, included a startling range of minor complaints. Among the most common reasons for these visits were:
- Itchy skin
- Persistent hiccups
- Sore throats and blocked noses
- Earaches
- Ingrown toenails
Official Plea to Use Alternative Services
The NHS is now actively encouraging patients to consider alternative care options for non-urgent problems. The campaign highlights the vital role of community pharmacies, which can offer advice and treatment for many minor health issues, and the importance of contacting GP services first.
Echoing this message, Health Secretary Wes Streeting emphasised the critical need to preserve A&E resources. He stated that hospital emergency departments must be reserved for genuine accidents and emergencies, not for minor illnesses that can be dealt with elsewhere in the healthcare system.
Winter Pressures Compound the Crisis
This warning comes amid broader concerns about the NHS's capacity to handle the coming winter. Officials have highlighted a worrying increase in flu cases, which traditionally places immense strain on hospital beds and staff.
Further compounding the anticipated pressure is the impact of forthcoming industrial action by resident doctors. A five-day walkout is currently planned to begin on December 17, which is expected to cause significant disruption to routine and emergency care across the country.
The combination of seasonal viruses, industrial action, and the persistent issue of inappropriate A&E attendance creates a perfect storm for the health service. NHS leaders are urging the public to play their part by using services wisely to ensure those with life-threatening conditions receive immediate care.
