
England's family doctors are preparing for a dramatic confrontation with the government over controversial plans to mandate online appointment booking systems across all GP practices.
December Deadline Sparks Fury
The British Medical Association has revealed that thousands of GPs are being balloted on potential strike action in response to what they describe as an "ill-conceived" government directive. The policy requires all practices to implement online booking facilities by December, a move doctors claim threatens both patient safety and the quality of care.
Patient Safety at Risk
Medical professionals argue that forcing patients through digital portals could prevent those with complex or multiple health issues from receiving appropriate care. Dr. Alan Statham, a senior GP representative, warned: "This one-size-fits-all approach fails to recognise that many patients, particularly the elderly and vulnerable, need proper clinical assessment rather than being funnelled through an online form."
Government Under Pressure
The Department of Health and Social Care maintains that digital systems will improve access and efficiency. However, doctors counter that the policy ignores the reality of general practice, where nuanced clinical judgement often determines the most appropriate care pathway.
With the ballot results expected in the coming weeks, the NHS faces the prospect of its first major GP strike in recent history, potentially disrupting healthcare for millions of patients across England.