Matthew Barber, the Conservative Police and Crime Commissioner for Thames Valley, has faced criticism after suggesting members of the public should challenge shoplifters rather than relying solely on police. He told a meeting of the Thames Valley police and crime panel that people who do nothing are 'part of the problem'.
Joshua Reynolds, the Liberal Democrat MP for Maidenhead, described the comments as 'dangerous' and 'irresponsible', noting his own experience of threats from shoplifters while working in a supermarket. He argued that tackling crime is the police's job, not that of shop workers or bystanders.
Policing minister Dame Diana Johnson also warned against confronting shoplifters, advising people to report incidents to staff instead. The backlash comes as shoplifting offences in England and Wales hit a record high in 2024-25, up 20% from the previous year.
A survey by the National Pharmacy Association found that 88% of pharmacies reported a surge in shoplifting, with 73% saying police responses were insufficient. Home Secretary Yvette Cooper recently announced a crime 'blitz' to boost visible policing and enforcement.
Barber defended his remarks, stating that citizens have a responsibility to get involved, though he clarified he was not suggesting people should 'rugby tackle' criminals. Retailers continue to accuse police of not doing enough to address the crisis.
