Concerns over antisocial behaviour and personal safety are increasingly deterring Londoners from using the capital's bus network, the Conservative Party has claimed. Data from Transport for London (TfL) indicates bus demand fell by 1.5 per cent last year, marking a 22.8 per cent decrease from its 2015 peak. This decline comes despite fares increasing by only 25p over the past decade, a rise well below inflation rates.
Safety Concerns Highlighted
While various factors, including road congestion leading to slower journey times, contribute to the fall in ridership, the Tories are now highlighting safety as a critical issue for TfL and the Mayor to tackle. Shadow Transport Secretary Richard Holden, writing for the Conservative Environment Network (CEN), said any hesitation about taking the bus is "compounded by the everyday reality of antisocial behaviour".
Holden called for "visible staff patrols" and enhanced powers to deal with criminals, similar to measures on some rail networks. He also advocated for an expansion of CCTV both at bus stops and on board vehicles to deter and identify criminal behaviour. "Our buses clearly need a turnaround, moving away from the problems that have kept people from getting on board and towards a service people can choose with pride and confidence," he wrote.
Survey Reveals Widespread Worry
Last year, a TfL survey found that almost four in 10 people using London’s transport network have “felt worried”, while nearly a tenth were deterred from travelling due to a worrying incident they had experienced. On the bus network, the most cited incidents included youth and school-related antisocial behaviour, threatening behaviour and language of others, and passengers pushing and shoving each other.
The situation has become so stark on some higher risk routes that the London Assembly passed a motion calling for lifesaving bleed control kits to be installed at bus stations and along certain routes. Bus driver safety is also a concern, with hundreds reporting being assaulted last year.
Calls for Action
Isabel Goodwin, Head of Outreach for CEN, said: “To connect communities and cut air pollution in London, buses need to remain affordable, comfortable, and safe. However, antisocial behaviour continues to be a major barrier for Londoners who want to utilise this vital, clean form of transport. To prevent permanent reputational damage for London’s bus infrastructure, Sadiq Khan needs to implement bold policies that make passengers feel safe.”
Goodwin noted that the Shadow Transport Secretary “provides a clear roadmap to restore public confidence in London’s buses”, including expanding CCTV to more bus stops and increasing the number of uniformed staff. “The Mayor could clamp down on antisocial behaviour and make people feel safe waiting for and riding the bus,” she added. “For the sake of London’s future prosperity and health, Sadiq Khan would be wise to heed these suggestions.”
TfL Response
Siwan Hayward, TfL’s Director of Security, Policing and Enforcement, said: “We’re determined to ensure that everyone in the capital can travel safely and a safe and secure bus network is a key part of this. All of London’s buses and bus stations are fully equipped with extensive CCTV to ensure customer and staff safety, with ongoing trials of CCTV at selected bus stops across the capital.”
“London’s bus network is also patrolled by TfL’s 300-strong Transport Support and Enforcement Operational Officers who provide a visible and reassuring presence, tackling fare evasion and antisocial behaviour such as drinking and vaping. 100 more officers are being recruited this year to keep the night bus network safe. We’ll continue to work closely with the police and our other partners to ensure all Londoners can continue to rely on a safe, low-crime bus network around the clock.”
