More than 5,600 properties across Tunbridge Wells in Kent are experiencing water supply disruption following a technical issue at a local water treatment works. Residents have been warned of low pressure, intermittent supply, or no water at all.
Technical Problem at Treatment Works
South East Water (SEW), the local supplier, attributed the disruption to a technical problem at a water treatment works in the area. Incident manager Robert Anthony-Scorse confirmed that around 5,600 properties may be affected. He stated: "We're working hard to resolve the issue as soon as possible. The site is in operation again and we are working hard to increase the storage levels to get the booster pumps back up and running."
Bottled Water Stations and Tankers
SEW has been delivering bottled water to customers on its priority register and is setting up bottled water stations in the Tunbridge Wells area, with locations to be publicised. Anthony-Scorse added: "We are using tankers to increase drinking water storage levels to help support the affected areas." This follows a major water mains burst in June that left thousands of homes and businesses in Kent and Sussex without water during a record-breaking heatwave with temperatures nearly 38°C.
Heatwave Context
In July, several areas of the UK experienced the third heatwave of the year, with temperatures remaining above 30°C for several days. The current disruption adds to challenges faced by residents during the hot weather.



