Ickenham Travel Group, a British travel firm established in 1970, has ceased trading after more than 50 years, the Civil Aviation Authority (CAA) has confirmed. The company, founded by Peter Reglar, had expanded over the decades to include Abu Dhabi Holidays, Ras Al Khaimah Holidays and Letsgo2.
Holidaymakers who were abroad on 20 November have been advised to contact the airline listed on their tickets. Those due to fly since that date face uncertainty over whether their package remains valid, depending on booking terms and ATOL protection status.
The CAA said: “If the airline confirms you have a valid ticket for travel, you may have the option to travel. However, other services may not have been paid to the local suppliers, and you will be required to re-arrange and pay for these services again.”
Affected passengers have two options. They can board their flight and reclaim costs for replacement hotel rooms, transfers and other services, provided the substitute arrangements are of comparable quality to the original booking. However, taking this route removes the safety net of the package, leaving travellers responsible for any risks that would previously have been protected.
Alternatively, travellers can cancel the trip entirely and claim a full refund. Those whose holiday was scrapped before the company entered administration can apply for compensation through ATOL.
Letsgo2 began as a chain of high street shops in Harrow, Hillingdon, Rickmansworth and Northwood before moving online in 2005. The collapse follows other failures in the travel sector, including Great Little Escapes and Balkan Holidays, a Bulgaria specialist that once carried 130,000 passengers a year.
