Hotel guests have been warned to avoid using refillable shampoo and conditioner dispensers in their rooms, as a former hotel manager has revealed they may have been tampered with. Melissa Hanks, an ex-hotel boss who now shares industry insights on TikTok, said she has seen people put hair removal cream and even bodily fluids into the unsecured bottles.
In a video that has gained over 1.8 million views, Ms Hanks explained that the refillable containers can easily be unscrewed, making them vulnerable to interference. 'People could put anything in them, and I've seen Nair and God knows what else in there,' she said. Nair is a cream that dissolves hair.
However, Ms Hanks noted that not all dispensers are unsafe. She pointed to a type of bottle with a lock that can only be opened by staff, saying, 'These I will use because you have to unlock them to open them and refill.'
The warning prompted reactions from viewers, with one writing, 'New fears unlocked.' Other hotel workers shared their own experiences, including one housekeeper who said they were told to remake beds without stripping them, and another who saw a toilet rag being used to wipe a coffee maker.
