A family holiday turned into a distressing ordeal when a 10-year-old girl was refused entry to Butlins in Minehead because staff insisted she was 'too tall' to be a child. The incident has left her parents furious and questioning the resort's policies.
The young girl, who had been eagerly looking forward to the trip, was left in tears after staff at the popular holiday destination claimed her height disqualified her from child pricing. Her parents argue that her age, not her height, should determine eligibility.
Family Demands Explanation
The parents have since demanded an explanation from Butlins, stating that their daughter was humiliated by the experience. 'She’s just a child, and to be singled out like this is unacceptable,' her mother said.
Butlins has faced criticism in the past for strict enforcement of age-based policies, but this case has particularly resonated with families across the UK. Many have taken to social media to share similar experiences.
Public Backlash
The incident has sparked a wider debate about how family-friendly resorts assess eligibility for child rates. Critics argue that relying on height rather than age is outdated and unfair.
Butlins has yet to issue a formal statement, but sources suggest the company may review its policies following the backlash.
