Braving an icy, drizzly dawn for a festive outing is a quintessentially British gamble. For one family, the journey to Chessington World of Adventures in late November, hampered by gridlocked traffic and a biting chill, threatened to extinguish their Christmas spirit entirely. Yet, as travel journalist Natalie King discovered, the park's Winter Trail transformed a potentially grinch-like mood into pure festive joy.
A Magical Arrival and Enchanting Elves
Upon arrival, the sight of snow-dusted trees and giant Christmas baubles immediately began to work its magic. The atmosphere was amplified by what King described as "hordes of the jolliest elves," who welcomed visitors at every turn. Despite the rain and thinner crowds, these dedicated performers were spotted staging a pantomime, utterly unfazed by the frosty conditions.
The adventure commenced with families penning letters to Father Christmas, assisted by these delightful helpers. A sweet touch came in the form of cookies, reportedly baked by Mrs Claus, which were handed out to the thrilled children.
Meeting One of the UK's Best Santas
The queue to meet Santa himself was lengthy, but ingeniously managed. Guests were given headphones for a silent disco, with stations offering festive tunes or an audiobook of a Christmas story—a brilliant distraction that made waiting with young children far easier.
As a parent who has visited many Santas, King was particularly impressed. The Santa at Chessington was, in her opinion, "one of the finest we've ever seen." Led by an elf through a snowy forest to a cosy log cabin, the meeting felt intimate and special. Multiple cabins are used to manage queues discreetly, ensuring children don't notice the logistics.
Inside the beautifully adorned grotto, warmed by a crackling fire, Santa was remarkably patient and engaging. The family never felt rushed. Following the visit, children walked through Santa's toy workshop guided by more elves and received a plush toy as a keepsake.
Rides, Food, and The Full Festive Package
The Winter Trail ticket also grants access to a selection of rides operating during the festive period. The family enjoyed child-friendly attractions like the vintage carousel and the Gruffalo River Ride, which even appealed to an older child who had outgrown the Gruffalo phase. Furthermore, entry includes the SEA LIFE centre and zoo, offering enough to fill an entire day.
The dining experience was a mixed bag. At the Smokehouse barbecue, the adult meals—such as festive loaded chips with turkey and stuffing, and melt-in-the-mouth brisket—were satisfying. However, a 45-minute wait for food and underwhelming children's meals (like £8 for two fish fingers and a small jacket potato, with no drink) highlighted an area for improvement, though staff were apologetic.
Overall, Chessington's Christmas experience provided a wonderfully smooth and entertaining family day out that catered to different ages. The cleverly managed queues and immersive theming, spearheaded by Santa's diligent elf team, made for a standout festive adventure.
Chessington's Winter Trail is open on select dates until 31 December. Tickets for the Winter Trail and Christmas Village start from £34 per person.