American comedian and writer Guy Branum has publicly condemned Delta Air Lines after what he describes as a 'deeply humiliating' ordeal that saw him removed from a flight for being 'too fat'.
The incident took place on a flight from New York's John F. Kennedy International Airport to Minneapolis. According to Branum, he was already seated and preparing for takeoff when a flight attendant approached him.
'She leaned over and said, 'Sir, we've had a complaint about your size from another passenger,'' Branum recounted. The situation escalated quickly as he was asked to deplane to discuss the issue.
A Humiliating Ordeal on the Tarmac
Branum was escorted off the aircraft and met by Delta staff on the jet bridge. 'They told me that I was too fat and that I was a safety risk,' he stated. The staff informed him that he would not be allowed to fly unless he purchased a second seat for himself.
The comedian, who was travelling for work, emphasised that he had flown with Delta numerous times before without any issue. He had even flown on the same route earlier that week. He argued that the armrest was down and his seatbelt was fastened, meeting all the standard safety requirements.
Delta's Controversial Policy Under Fire
The incident has thrust Delta's 'Customer of Size' policy back into the spotlight. The policy allows staff to require a passenger to purchase an additional seat if they are unable to lower the armrest or fasten their seatbelt with a single extender.
However, critics argue that the policy is applied inconsistently and can lead to public shaming and discrimination. Branum's experience suggests that a complaint from another passenger, rather than an objective assessment by crew, can trigger its enforcement.
Industry-Wide Issue Sparks Public Backlash
Branum's story has resonated widely on social media, drawing support from fellow comedians and passengers who have faced similar discrimination. Many have shared their own experiences of being singled out and embarrassed by airline staff.
The public outcry highlights a growing frustration with how airlines handle plus-size passengers. Advocates are calling for more compassionate, consistent, and discreet policies that prioritise dignity while addressing genuine safety concerns.
Delta Air Lines has yet to issue a formal public statement addressing Branum's specific allegations. The incident serves as a stark reminder of the challenges larger travellers still face in the skies.
