Tesco Trials New Smart Trolley Tech: Skip the Checkout Queue Forever?
Tesco trials 'Scan & Skip' tech to end checkout queues

Tesco is piloting a revolutionary new shopping system that could finally put an end to the dreaded supermarket checkout queue. The UK's largest retailer is trialling cutting-edge 'Scan & Skip' technology in a select store, allowing customers to scan their groceries as they shop and simply walk out without stopping to pay at a till.

The innovative system works through a new type of scanner that customers pick up at the start of their shop. As they add items to their trolley, they scan each product, building a live digital basket. When they're finished, they head to a dedicated 'Scan & Skip' lane, where the total is calculated instantly, they tap to pay, and leave – no unloading or rescanning required.

A Glimpse Into the Future of Shopping

This trial represents the latest move in the ongoing technological arms race among UK supermarkets. With retailers constantly seeking ways to make the shopping experience faster and more convenient, Tesco's new system could be a game-changer for time-poor consumers.

Similar to Amazon's 'Just Walk Out' technology but without the need for complex store redesigns, Tesco's approach could be more easily rolled out across its extensive store network if successful.

How the 'Scan & Skip' System Works

  • Shoppers collect a handheld scanner upon entering the store
  • Every item is scanned immediately after being placed in the trolley
  • The running total is displayed on the scanner screen
  • At completion, shoppers proceed to a dedicated fast lane
  • Payment is made contactlessly without unloading groceries
  • A digital receipt is provided for the transaction

The technology is currently being tested at the Tesco superstore in Welwyn Garden City, with the retailer monitoring customer feedback and system performance closely.

A Tesco spokesperson commented: "We're always looking for new ways to improve our customers' experience and save them time. This trial of our Scan & Skip technology will help us understand if this could be a convenient way for customers to shop in the future."

While the system promises convenience, some shoppers may have concerns about the accuracy of self-scanning or the potential reduction in staffed checkouts. Tesco has assured that traditional checkout options will remain available for those who prefer them.

The success of this trial could signal a significant shift in how Britons do their weekly grocery shopping, potentially making lengthy queues a thing of the past.