A furious homeowner has shared viral footage that shows a Royal Mail postman casually walking across their freshly laid cement driveway, leaving permanent footprints in the setting surface.
The incident, captured on the family's doorbell camera, shows the postal worker approaching the property with a parcel before deliberately stepping onto the wet cement despite clear visual evidence that work had recently been completed.
The Moment of Impact
In the now-viral video, the postman can be seen walking up the garden path before making a conscious decision to step onto the newly laid surface. Rather than retracing his steps, he continues across the vulnerable cement, leaving deep imprints with each step.
The homeowner expressed their disbelief, stating they were "absolutely gobsmacked" by the worker's actions. "We'd just spent a considerable amount having the driveway professionally laid, and to see someone just walk across it without a second thought is heartbreaking," they told reporters.
Social Media Backlash
Since being shared online, the video has sparked widespread condemnation, with viewers describing the postman's actions as "mind-boggling" and "completely unnecessary."
Many have questioned why the delivery couldn't have been left safely at the door without traversing the fresh cement, while others have pointed out that Royal Mail employees receive specific training about property preservation.
Royal Mail's Response
A spokesperson for Royal Mail has acknowledged the incident, stating: "We are aware of this matter and are investigating the circumstances. We expect the highest standards from our staff and are sorry for any distress caused to the customer."
The company has initiated an internal investigation and is reportedly in contact with the affected homeowner to resolve the situation.
Property experts note that repairing such damage to freshly laid cement can be costly and complex, often requiring sections to be completely relayed to achieve a seamless finish.
