A fed-up Perth customer has publicly blasted Australia Post, labelling their service as 'disgraceful' after a series of delivery mishaps left him fuming. The irate resident took to social media to vent his frustration, detailing a catalogue of errors that culminated in a final straw moment.
'Enough is Enough' Says Frustrated Local
The Western Australian man claims his packages were repeatedly mishandled, with one parcel allegedly left in plain sight despite specific delivery instructions. 'I've given them chance after chance,' he declared, 'but this latest incident was the last straw.'
Delivery Drama Unfolds
According to the angry customer:
- Multiple failed delivery attempts despite someone being home
- Parcels left in insecure locations contrary to instructions
- Lengthy delays in receiving important items
- Poor customer service when complaints were raised
'It's not just about one package,' he explained. 'This has been going on for months. The service has deteriorated to the point where it's completely unreliable.'
Australia Post Responds
When contacted for comment, an Australia Post spokesperson acknowledged the customer's concerns: 'We strive to provide excellent service to all our customers and we're disappointed to hear about this experience. We'll be investigating this matter directly with the customer.'
The company emphasised that they handle millions of parcels weekly and that the 'vast majority' arrive safely and on time. However, they admitted that 'occasional service lapses do occur.'
Public Reaction Mixed
The customer's complaint has sparked debate online, with many sharing similar frustrations:
- 'This happens all the time in my area too - something needs to change'
- 'I've actually had great service from my local postie'
- 'Maybe it's time to look at private courier services instead'
As the debate continues, one thing is clear - this Perth customer won't be using Australia Post again anytime soon. 'I'm done,' he stated firmly. 'There are better options out there.'
