Netflix's documentary Shipwrecked: Nightmare At Sea recounts the 2012 Costa Concordia cruise ship disaster, which killed 32 of the more than 4,000 people aboard. The film includes never-before-seen footage and survivor testimonies, detailing the captain's actions and the ensuing chaos. However, the documentary does not reveal whether passengers and crew received compensation. Reports from 2015 indicate that Costa Cruises paid at least €84 million to 3,586 individuals, including passengers, crew, and relatives of 29 of the 32 victims.
Compensation Details for Passengers and Crew
According to Cruise Mummy, each case was settled separately. On average, passengers received about €11,000 (approximately £9,387) in compensation. Additionally, they received full refunds for their holiday package, travel, transfers, and expenses for returning home. The company also returned personal belongings recovered during the ship's salvage.
Crew members' compensation was negotiated through a trade union. They received outstanding wages covering two months or the remainder of their employment contract, whichever was greater. Crew could also claim up to £2,250 for lost personal property and expenses directly resulting from the disaster.
Families of the Deceased and Recent Cases
Families of each deceased passenger and crew member are believed to have received around €1 million. In 2021, one survivor was awarded €92,700 (about £79,000) after developing post-traumatic stress disorder from the ordeal. A class action lawsuit against Carnival, the parent company of Costa Cruises, was dismissed.
