The Department for Work and Pensions (DWP) is issuing urgent warnings to claimants of five legacy benefits that their payments will be stopped if they ignore a vital letter. The DWP is transferring claimants from old benefits to Universal Credit, and those who fail to respond to the migration notice within three months risk losing their benefits entirely.
The benefits being phased out include Working Tax Credit, Child Tax Credit, Income Support, income-based Jobseeker's Allowance, and income-related Employment and Support Allowance. Tax credits are set to close in April 2025, and claimants must apply for Universal Credit after receiving their migration notice. The DWP stated: "Tax credits are closing in April 2025 and customers must respond to their migration notices to continue receiving benefits."
Sir Stephen Timms, Minister for Social Security and Disability, urged prompt action: "Having three months to make a move may feel like a long time but life can often distract you elsewhere. For the best chance to secure your benefit entitlement don’t delay with responding to your migration notice." He added that the DWP is committed to ensuring a smooth transition with full staff support.
Universal Credit is replacing these benefits, and new claims for the legacy benefits are no longer accepted. For example, Working Tax Credit and Child Tax Credit are being replaced, and new claims can only be made if you already receive the other. Similarly, Income Support, income-based Jobseeker's Allowance, and income-related ESA are being replaced by Universal Credit. Housing Benefit is also being replaced, though new claims can still be made by those who have reached State Pension age or live in supported accommodation.
Claimants are advised to respond promptly to the migration notice to avoid disruption to their payments. Full details are available on the government's website.
