Amazon is facing serious scrutiny over working conditions at its Saudi Arabian facilities, where employees reportedly endure what has been described as a 'sweatshop in the desert'.
An investigation into the company's operations in the kingdom has uncovered concerning practices affecting both migrant workers and Saudi nationals employed across Amazon's growing Middle Eastern network.
Gruelling Working Environment
Workers at Amazon's Saudi warehouses have reported facing extreme temperatures with inadequate cooling systems, despite the region's harsh climate. Multiple employees described working in conditions where temperatures frequently exceed legal limits, with insufficient breaks for hydration or rest.
One worker revealed: 'The heat inside the warehouse becomes unbearable, especially during summer months. We're expected to maintain the same pace regardless of the conditions.'
Intensive Surveillance and Pressure
The investigation found that Amazon employs sophisticated surveillance systems to monitor worker productivity, tracking everything from packing speeds to bathroom breaks. Employees reported feeling constant pressure to meet demanding performance targets.
Key findings include:
- Workers monitored through handheld devices tracking their every move
- Strict performance quotas that are difficult to maintain
- Limited break times despite extreme working conditions
- Allegations of unfair disciplinary procedures
Migrant Worker Vulnerabilities
Particular concerns were raised about migrant workers, who make up a significant portion of Amazon's Saudi workforce. These employees often face additional challenges due to the kingdom's sponsorship system, which can limit their ability to change employers or complain about working conditions.
Labour rights organisations have expressed alarm at the findings, noting that the conditions appear to contradict Amazon's public commitments to worker welfare and ethical employment practices.
Amazon's Response
When confronted with the allegations, Amazon representatives stated that the company is 'committed to fair treatment of all workers' and emphasised their compliance with local laws. However, workers and activists argue that legal minimums in Saudi Arabia fall short of international labour standards.
The situation highlights ongoing concerns about working conditions within global supply chains and raises questions about corporate responsibility in regions with less stringent labour protections.
