Consumer rights expert Martyn James has shared advice on avoiding common financial pitfalls during the Halloween season, from standby energy drains to unscrupulous online traders.
Beware of drink-fuelled online shopping
James warns that shopping online after a drink can lead to regrettable purchases. He recalls receiving an 8ft inflatable flamingo after a late-night spree and mentions a friend who bought 50 disco balls and 100 packs of ice lolly moulds under similar circumstances.
Most online purchases can be returned within 14 days for a full refund under the Consumer Contract Regulations, though return postage costs may apply. Personalised goods and holidays are not covered.
Cut the cost of vampire devices
Electronic items left on standby, dubbed 'vampire devices', can add £50 to £200 to annual energy bills, according to estimates. The Energy Saving Trust states that standby devices account for 9% to 16% of total electricity consumption.
Smart TVs are the biggest offenders, using up to £25 a year on standby. Games consoles, laptops, phone chargers, kitchen appliances and microwaves also drain power and can often be switched off at the plug.
Investigate bumps in the attic
Strange noises in the home are more likely to signal needed repairs than hauntings. Pipes can play up when heating has been off for a while, so James advises bleeding radiators and gradually increasing the thermostat from around 14 to the low 20s over several days.
An annual boiler service is recommended, and home insurance may cover the cost. Regular home checks can prevent 'wear and tear' claims being rejected, but roof and gutter inspections should be left to someone with a drone rather than risking a fall.
Steer clear of zombie traders
'Zombie retailers' rip off customers, shut down, then reappear with similar websites and names. James advises checking online reviews, verifying returns policies, and ensuring UK addresses and phone lines exist before purchasing.
Paying by debit or credit card allows customers to request a chargeback from their bank if goods fail to arrive or refunds are ignored. For faulty or misrepresented goods, buyers have 30 days to return items for a full refund including return costs.
Check Halloween costumes for safety
Research from Trading Standards found that 91% of Halloween costumes failed to meet UK legal requirements, including faulty labels and missing safety warnings. James urges shoppers to look for UKCA or CE marks, buy from reputable retailers, and consider LED candles instead of real flames.
