When Amazon Web Services experienced a major outage several weeks ago, it served as a wake-up call for millions. The incident demonstrated just how dependent our daily lives have become on digital services, with even brief interruptions causing significant disruption.
Recent high-profile cyber attacks targeting Land Rover, Marks and Spencer, LNER, and the Co-op throughout 2025 have further heightened concerns about digital security. For those who rely on online banking or generate income through digital platforms, these events highlight the vulnerabilities of our increasingly digital-first world.
Practical Strategies for Digital Resilience
Beyond the AWS incident, other service providers have suffered similar disruptions. EE users recently experienced a massive network outage that left them unable to access online services, creating particular challenges for small businesses, freelancers, and remote workers who depend on reliable internet connectivity for essential banking tasks.
Banking applications have frequently been at the centre of both security breaches and service interruptions. Unexpected downtime can derail important financial activities, from delayed salary payments to missed property completion deadlines.
Essential Record-Keeping Practices
As cash transactions become increasingly rare, maintaining proof of purchase has never been more important. System outages can create multiple problems, including failed payment recordings or duplicate transactions when initial attempts appear unsuccessful.
Without email purchase confirmations, obtaining refunds or processing returns becomes significantly more challenging. Always request physical receipts for in-person transactions, and for online purchases, consider methods that provide multiple confirmation points.
Using PayPal, for instance, generates both a platform receipt and retailer confirmation. Alternatively, activate purchase alert text messages through your bank or credit card provider to monitor account activity in real-time.
Regularly capturing screenshots of your banking balance and storing them in password-protected folders provides additional security. Downloading monthly statements creates another layer of financial record-keeping that proves invaluable during service disruptions or suspected fraudulent activity.
Beyond Digital: The Power of Physical Backups
Sometimes, the most effective solutions are traditional ones. Maintaining physical copies of crucial documents adds an important layer of security. Home printers represent a relatively inexpensive investment, while local Post Offices, printing shops, and libraries offer printing services typically costing between 5p and 10p per page.
This approach protects not only against personal device compromises but also against third-party data breaches. Keep printed records of account numbers, insurance policy details, and significant purchase confirmations organised in a secure filing system.
Comprehensive Data Protection Strategies
While cloud storage services like Microsoft OneDrive, iCloud, and Google Drive offer convenience, they become inaccessible during internet outages. Supplement these with physical storage solutions such as USB drives or external SSDs like Terramaster for rapid file transfers.
Maintaining two separate backup methods creates an effective failsafe system. Configure your computer to perform automatic daily backups during active use periods.
Email security deserves particular attention. Regularly blind copy yourself on important correspondence to a secondary email account. Establish a recovery email on a different platform than your primary account – if you primarily use Gmail, create an Outlook backup address.
This strategy serves dual purposes: if your main account is compromised, you retain access to vital information, and during platform-wide outages, your secondary account maintains operational capability.
Two-factor authentication (2FA) significantly enhances account security despite occasional inconvenience. The system prevents unauthorized access by requiring secondary verification through text messages or email codes when login attempts occur.
Where possible, configure 2FA using both your mobile number and a secondary email address. This prevents hackers who have compromised your primary email from easily bypassing security measures. Authenticator applications like Microsoft Authenticator provide alternative verification methods.
If you opt for security keys (long, one-time use codes), print these and store them with your other secure documents.
Financial Safety Nets and Cash Reserves
Establish an emergency fund in a current account with a different banking group than your primary account. Maintaining approximately one week's living expenses in this account ensures continued bill payments and essential transactions if your main account becomes inaccessible due to system outages or fraud investigations.
Keeping several days' worth of cash in a secure home location provides additional protection during widespread internet failures that disrupt electronic payment systems in retail establishments.
For savings protection, remember that the Financial Services Compensation Scheme covers up to £85,000 per banking group, not per individual bank. Many financial institutions operate under shared parent companies, so spreading significant savings across different banking groups provides crucial protection against large-scale cyber attacks or system failures.