The Department for Work and Pensions (DWP) has introduced a new online application process for Attendance Allowance, a benefit designed to help people over State Pension age with daily living expenses. According to DWP figures, more than 1.7 million older people are currently receiving either £76.70 or £114.60 per week, paid every four weeks. In Scotland, the benefit has been replaced by Pension Age Disability Payment (PADP), administered by Social Security Scotland, with 185,895 claimants.
Eligibility and Conditions
Attendance Allowance supports individuals with disabilities, long-term illnesses, or mental or physical health conditions. The DWP lists nearly 50 supported conditions, with arthritis being the most common, affecting over 503,000 pensioners. Other frequent conditions include dementia, heart disease, respiratory conditions, and musculoskeletal disorders.
The benefit is not means-tested, meaning savings and income do not affect eligibility. It is tax-free and exempt from the Benefit Cap. Claimants can use the money for care, taxis, bills, or home help to maintain independence.
How to Apply Online
Eligible individuals can apply online at GOV.UK using a desktop or laptop computer—mobile devices are not supported. Required information includes the applicant's National Insurance number, address, contact details, details of the health condition, GP surgery, and care home if applicable. Those acting as an appointee or with power of attorney cannot use the online service.
Alternatively, applications can be made by post by printing the form from GOV.UK or calling 0800 731 0122 to request a paper form. Citizens Advice offers guidance on completing the claim.
Payment Amounts
Attendance Allowance has two rates: the lower rate of £76.70 per week (£306.80 every four weeks) for help during the day or night, and the higher rate of £114.60 per week (£458.40 every four weeks) for help both day and night. The rate depends on the level of care needed. There is no mobility component.
Impact on Other Benefits
Receiving Attendance Allowance may increase other benefits, including Pension Credit, Housing Benefit, and Council Tax Reduction. It does not affect State Pension and can be claimed while working.
Special Rules for Scotland
Pensioners living in Scotland must claim PADP instead of Attendance Allowance. New claims are processed within seven working days, and reviews may be lighter for some recipients. PADP provides the same payment rates.
Who Cannot Claim
Attendance Allowance cannot be claimed if the applicant already receives Personal Independence Payment (PIP) or Disability Living Allowance (DLA) for care needs. Those approaching State Pension age may consider claiming PIP first, as it may offer higher payments.
