Monzo, the digital bank with 14 million customers, has rolled out a Job Scam tool that has reduced money lost to fraudsters by 63% since its launch in September 2025. The tool has also cut the number of affected customers by 41%, preventing an estimated £380,000 from being sent to scammers and warning around 34,000 customers about potential job scams.
The tool works by detecting patterns in behaviour and payments typical of job scams, such as repeated upfront fees or staged repayments. When suspicious activity is identified, Monzo automatically blocks the transaction and displays a warning: 'This looks like a job scam.' The alert explains how the scam operates and advises customers on verifying job offers.
Job scams are on the rise across the UK. In 2025 alone, Monzo received reports of over £17 million in job scam attempts, affecting more than 10,000 people. The most impacted age group was 25–34 (38%), and the hardest-hit regions were London (24%), the South East (15%), and the West Midlands (13%). According to Report Fraud UK, reports of job and recruitment fraud increased by 133% between 2022 and 2024.
Rich Bromley, Director of Fraud at Monzo, said: 'Job scams don’t discriminate and can affect anyone, especially during the pressures of a job search. With job scams rising across the industry, we moved quickly to build this tool to help protect our customers – and it’s working. We urge everyone to remember that a real job pays you - you don’t pay them.'
Mark Tierney, CEO of Stop Scams UK, added: 'It’s encouraging to see banks like Monzo taking proactive, data-driven steps to stop these scams before money is lost. Our advice to job hunters is simple: if something feels rushed, too good to be true, or just not quite right - pause, check, and don’t engage.'
