ATO Call Centre Crisis: Staff Conditions Under Fire
Exclusive investigation reveals shocking working conditions at outsourced ATO call centres, with 125% staff turnover and major service quality concerns. Discover the full story.
Exclusive investigation reveals shocking working conditions at outsourced ATO call centres, with 125% staff turnover and major service quality concerns. Discover the full story.
LNER staff member Samir Zitouni, credited with saving multiple lives during a mass stabbing, has been discharged from hospital. Read his incredible story of bravery and recovery.
Prison employees terminated for leaking details of Ghislaine Maxwell's preferential treatment, her lawyer states. Explore the unfolding scandal and its implications.
A marketing executive's multi-million pound lawsuit against a London IVF clinic, after a stroke left her with vision loss, has been dismissed by a judge. Discover the full story behind the controversial fertility treatment.
The NHS is rolling out a groundbreaking new cream that could revolutionise eczema treatment, offering hope to thousands suffering from severe symptoms across the UK.
New research reveals Cognitive Behavioural Therapy (CBT) has won overwhelming public support across Britain, with experts calling for wider NHS availability of the evidence-based treatment.
Former model Sian Thompson's perfect life unravels as NHS refuses revolutionary cancer drug available privately, exposing Britain's healthcare postcode lottery crisis.
Major NHS breakthrough sees stroke patients receiving life-saving treatment in record time, with new data showing dramatic improvements in recovery outcomes across England.
Jamie Scott, a 39-year-old father battling incurable cancer, needs £100,000 for revolutionary treatment not available on the NHS. His family's emotional plea for help has touched hearts nationwide.
Damon Law's daughter Iris faces backlash after allegedly making restaurant staff collect her food from competitor during luxury Mayfair dinner, leaving servers 'humiliated'.
Exclusive: British surgeons pioneer revolutionary robotic prostate procedures that take just 10 minutes, offering new hope for thousands stuck on NHS waiting lists. Discover how this medical breakthrough is transforming cancer care across the UK.
Exclusive analysis reveals staggering timeline of White House departures under Democratic presidents, exposing deeper challenges in maintaining stable governance and policy continuity.
Harry Moseley's heartbreaking story highlights growing fears over NHS treatment delays as young father dies after multiple postponed appointments during pandemic.
Groundbreaking therapy offering hope to multiple sclerosis patients receives NHS approval, promising to transform treatment outcomes across the UK healthcare system.
The NHS launches groundbreaking stem cell treatment for multiple sclerosis patients, offering new hope with transformative results already changing lives across Britain.
A British teacher has become the first UK patient to receive a revolutionary new treatment for multiple sclerosis, marking a significant milestone in neurological healthcare that could transform lives.
Shocking new research reveals the UK's favourite smoothing hair treatment contains up to 5 times the legal formaldehyde limit, posing serious cancer risks to clients and stylists.
UK scientists develop groundbreaking light-activated cancer therapy that eliminates hard-to-reach tumours in world-first human trial, offering new hope for patients.
British doctors are deploying groundbreaking ultrasound technology that destroys liver cancer cells without surgery, offering new hope for patients across the UK.
Thousands of NHS liver cancer patients to benefit from groundbreaking high-intensity ultrasound treatment that destroys tumours without surgery or radiation.
Exclusive: British women suffering through menopause are being sent thousands of miles to Texas for hormone replacement therapy as NHS shortages reach critical levels, raising serious questions about healthcare accessibility.
Exclusive details emerge about President Joe Biden's previously undisclosed radiation therapy for prostate cancer, raising questions about presidential health transparency.
In a groundbreaking NHS medical first, father-of-two receives pioneering bispecific antibody therapy for aggressive blood cancer, offering new hope to patients across Britain.
Groundbreaking new treatment for Age-related Macular Degeneration shows remarkable success in Wiltshire clinical trial, potentially transforming vision care across the UK.
A groundbreaking clinical trial offers new hope for treatment-resistant depression as a young patient shares their life-changing experience with an innovative medical approach.
The Princess of Wales confronts a pivotal moment in her royal journey as pressure mounts for her Windsor Castle relocation amid ongoing recovery challenges.
Groundbreaking medical advancement as NHS approves pioneering hand eczema cream, offering relief to thousands battling debilitating skin condition. Etrivex cream set to transform treatment landscape.
Groundbreaking NHS research reveals targeted exercise programmes outperform medication and surgery for chronic knee pain, offering new hope for millions of Britons suffering from osteoarthritis.
Exclusive investigation reveals how a toxic blame culture within the NHS is driving staff to breaking point and compromising patient care across Britain.
Groundbreaking topical treatments containing cancer-fighting ingredients are being prescribed through the NHS, offering new hope for patients with certain skin conditions and potential anti-cancer benefits.