HMRC failed 85 million taxpayer calls in decade
Shocking figures reveal HMRC failed to answer 85 million taxpayer calls over ten years, exposing a broken customer service system leaving millions frustrated and unheard.
Shocking figures reveal HMRC failed to answer 85 million taxpayer calls over ten years, exposing a broken customer service system leaving millions frustrated and unheard.
Microsoft's cloud computing platform Azure experienced widespread service disruptions, affecting businesses and users globally with login failures and connectivity issues.
Nigel Farage announces radical plan to cut Civil Service by 140,000 positions, making it easier to dismiss officials while banning diversity initiatives in sweeping Whitehall overhaul.
Exclusive: Prison service union defends senior official blamed for mistaken release of asylum seeker from Epping hotel who went on to commit sex attack, claiming systemic failures led to catastrophic error.
The Crown Prosecution Service confirms its chief has been formally requested to appear before China's National People's Congress, raising questions about UK-China legal relations and diplomatic protocols.
A convicted sex offender from Essex has been returned to custody after being mistakenly released from prison, sparking urgent reviews of release procedures.
Shocking Ministry of Justice figures reveal a dramatic surge in prisoners mistakenly freed from custody, with numbers doubling in just twelve months amid growing concerns about systemic failures.
Meet Britain's most frequent television guest who has appeared on screen over 2,500 times without ever becoming famous. Discover the surprising truth behind television's hidden regular.
Northern Ireland's Public Prosecution Service re-examines 1972 Londonderry shootings involving British soldiers, as families continue seeking justice five decades later.
Labour Party escalates pressure on Cabinet Secretary Simon Case over undisclosed Conservative Party connections, demanding immediate investigation into potential conflicts of interest at the heart of government.
Patty Durand, former Democratic candidate for Georgia Public Service Commission, faces felony charges for allegedly stealing over $1,100 worth of electricity from her neighbour.
Discover the remarkable legacy of Jenny Cox, the pioneering civil servant whose tireless work behind the scenes revolutionised Britain's approach to health, social care, and disability rights, leaving an indelible mark on millions of lives.
Ex-police chief Nick Adderley stands accused of serious misconduct and fraud after allegedly fabricating his military service record, including claims about serving in the Falklands War as a teenager.
The Crown Prosecution Service is set for significant reforms after a damning report revealed systemic failures in case handling and communication with victims.
Prime Minister Keir Starmer and Chancellor Rachel Reeves launch sweeping reforms to slash government waste and redirect billions to frontline services in bold efficiency drive.
An explosive investigation reveals Scotland's staggering quango crisis with 250 taxpayer-funded bodies costing billions. As public services struggle, calls grow for a radical bonfire of bureaucratic waste.
A London waitress went viral after publicly challenging a customer who left no gratuity. The heated exchange raises questions about tipping culture in UK hospitality.
A damning new survey exposes deep public scepticism about the BBC's political independence, with nearly half of Britons questioning its autonomy from government influence.
The BBC is set to dramatically cut its evening current affairs programming amid a sharp decline in licence fee payers, with flagship shows facing the axe in a major schedule overhaul.
Veteran NPR presenter Susan Stamberg confronts false death rumours circulating online, confirming she is very much alive and continuing her groundbreaking work in public radio broadcasting.
BBC Director-General Tim Davie takes a hardline stance on TV licence enforcement, warning that the current system needs tougher measures to tackle evasion as public trust in the broadcaster faces unprecedented challenges.
Exclusive investigation reveals government officials pressured BBC to alter audience surveys, raising serious concerns about media independence and political influence over public broadcasting.
Director-General Tim Davie warns of growing government pressure on the BBC, raising concerns about editorial independence and the broadcaster's ability to fulfil its public service mission.
Ofcom launches formal investigation into Royal Mail after it missed first and second class delivery targets, raising concerns about postal service reliability across the UK.
Royal Mail faces massive £5.6 million penalty after regulator Ofcom finds the postal service missed first and second class delivery targets for 2022-23, affecting millions of customers across the UK.
Major Vodafone service disruption affects mobile and broadband users nationwide. Company confirms network issues and works on resolution as frustrated customers report widespread connectivity problems.
Thousands of Vodafone broadband customers are set to receive compensation following a significant service outage that left households and businesses without internet connectivity for extended periods.
The monarch appeared in high spirits during Sunday service near Balmoral, offering reassurance about his recovery journey with warm public interactions.
Celebrated sportscaster Erin Andrews, known for her close friendship with Taylor Swift, reveals her dramatic career shift from Fox Sports to a new broadcasting venture, marking the end of an era in sports journalism.
Tributes pour in for Oregon State Representative Hoa Nguyen, who passed away at 58 after a courageous fight against cancer. Colleagues remember her as a dedicated public servant and passionate advocate for her community.