Solo traveller pressured into swapping plane seat
A man has been criticised for pressuring a young solo female traveller to swap her premium seat on a Delta flight. Discover the etiquette debate and why many say she should have said no.
A man has been criticised for pressuring a young solo female traveller to swap her premium seat on a Delta flight. Discover the etiquette debate and why many say she should have said no.
A landmark case in Japan sees a restaurant owner take legal action against abusive customers, challenging the country's deep-rooted service culture where customer misconduct often goes unpunished.
A bride's dream wedding turns into a nightmare when her entitled sister-in-law steals and alters her wedding dress just days before the ceremony, causing irreparable family damage.
A UK homeowner was left stunned when a neighbour served an 'eviction notice' demanding they remove their car from their own driveway. The bizarre dispute, captured on video, has gone viral, exposing a petty row over parking etiquette.
A British man's marriage collapses after his wife gives him an ultimatum: fund her sister's extravagant £35,000 wedding or face divorce. The shocking Reddit confession reveals a story of financial entitlement and broken vows.
A furious homeowner in a UK village tells of the shocking moment a stranger blocked his private driveway to host a children's party, leading to a jaw-dropping confrontation over parking rights and parental entitlement.
A furious customer at a Birmingham wig shop launched a violent rampage, throwing displays and threatening staff after being refused a refund, in a shocking incident caught on CCTV.
Iconic US restaurant chain Cracker Barrel sparks customer fury with a controversial new logo and a simplified menu, as loyal patrons accuse the brand of abandoning its heritage.
An exclusive investigation into a luxury London nanny agency, Celina, reveals shocking customer complaints over stained baby milk bottles, unprofessional conduct, and a refusal to refund. Discover the full story of a parent's nightmare.
Nationwide Building Society issues critical warning to thousands of savers after customer data is exposed in a third-party provider breach. Here's what you need to know and do to protect your money.
A woman's expensive coat was ruined by food stains at a restaurant, igniting a fierce online debate about responsibility and etiquette. Discover the viral story that has everyone talking.
A viral video captures the shocking moment a disruptive passenger attempts to enter the cockpit during a flight, arguing with cabin crew about her 'right' to do so, sparking a major debate on passenger behaviour and airline safety.
A viral social media post from a disgruntled Olive Garden customer has ignited a fiery online debate about restaurant portion sizes, value for money, and customer expectations in the UK's competitive casual dining scene.
A delivery driver for Evri has been caught in a shocking act of deception after fabricating a note from a 'struggling mum' to excuse the failed delivery of a 92-year-old's vital medical supplies.
Australian consumers have won a significant battle against fast-food giant McDonald's, forcing a major reversal on a controversial surcharge policy for its breakfast menu, in a campaign hailed as a 'huge win' for customer power.
A London cafe's ban on laptop users during peak hours ignites a fierce national conversation about the future of remote work etiquette, customer rights, and the survival of small businesses.
British Gas faces a storm of criticism after quietly removing a crucial payment buffer for thousands of customers, leaving many struggling to pay their energy bills. Find out if you're affected.
Marks & Spencer is dishing out free £15 vouchers to customers who faced long queues or poor service. Here's how to check if you're eligible and claim your compensation.
Iconic US restaurant chain Cracker Barrel faces a fierce customer backlash and plummeting sales after a drastic 'woke' rebrand alienates its conservative core base. The brand's attempt to modernise its values has been met with accusations of betrayal and
A viral video captures a shocking incident of xenophobia at a New York City Georgian restaurant, where a customer verbally attacked the owner for his accent. The confrontation has sparked widespread condemnation and support for immigrant businesses.
A simple request to remove a dog from a UK restaurant has ignited a fiery nationwide debate. Discover the divided public opinion, the owner's defence, and what this reveals about Britain's evolving social norms regarding pets in public spaces.
A plus-size traveller's fight for inclusivity leads to a groundbreaking refund from Southwest Airlines after being forced to purchase an extra seat. Discover the details of this landmark travel policy shift.
Cracker Barrel Old Country Store, the beloved American restaurant chain, is facing a massive backlash from loyal patrons after unveiling a controversial redesign of its iconic logo, a move fans are calling a betrayal of its heritage.
A family's half-term holiday was ruined after a Travelodge in Weston-super-Mare gave away their pre-paid room, despite a 250-mile journey. Their story exposes a growing customer service crisis in the budget hotel sector.
A pizzeria in Italy faces a customer backlash and accusations of 'scandalous' hidden costs after adding an €8 'background music' surcharge and 45p for freshly ground pepper to a couple's bill.
McDonald's UK launches a groundbreaking STEM-based strategy to revamp its iconic Big Mac meal, addressing long-standing customer feedback on value and experience.
A UK shopper tells of her shock after being handed a lifetime ban from Aldi and TK Maxx for a bizarre misunderstanding over a pair of boots. The incident has sparked debate over retail security protocols.
Exclusive: A UK homeowner reveals how a devastating banking glitch left him unable to pay his mortgage, pushing him to the brink of financial ruin and highlighting a growing crisis in customer service failures.
A Manly cafe is at the centre of a social media firestorm after a woman was allegedly told to give up her stool to make way for a 'better customer', igniting a fierce debate on hospitality and public shaming.