Starbucks tackles slow service with UK-wide changes
Starbucks announces a bold new strategy to address one of the biggest customer complaints, aiming to enhance service speed and efficiency across its UK stores.
Category : Search result: customer behaviour
Iceland pays customers £1 to report shoplifters
Iceland Foods introduces a controversial new scheme offering customers £1 for reporting shoplifters, sparking debate over retail crime prevention.
Server stunned by diner's 'entitled' demands
A restaurant server was left speechless after a diner handed them a list of outrageous demands. From specific seating to customised dishes, the requests have sparked debate online.
Walmart pays millions in overcharging settlement
Retail giant Walmart has agreed to pay millions in settlements after allegations of overcharging customers. Find out how this scandal unfolded and what it means for shoppers.
NJ restaurant breaks table over credit card dispute
A New Jersey restaurant sparked outrage after staff allegedly broke a family's table when their credit card was declined, leaving a mother and her children humiliated.
Entitled customer costs restaurant £1k weekly
A furious restaurant owner has revealed how one entitled customer's costly habit is draining £1,000 a week from their business. The shocking story has sparked outrage online.
Airline praised for exceptional service after flight cancellation
A traveller shares their incredible experience with an airline's customer service team after a last-minute flight cancellation left them stranded.
NAB fined £15m for customer misinformation
National Australia Bank (NAB) has been hit with a hefty £15 million penalty for providing false information to customers. Discover the details behind this financial scandal.
Cineworld staff stop film over customer's bad behaviour
Dramatic footage shows Cineworld employees stopping a film mid-screening after a customer allegedly became aggressive and refused to leave.
Bakers Delight stuns shoppers with major announcement
Popular bakery chain Bakers Delight has left customers stunned with a surprising announcement, sparking mixed reactions across the UK.
Yeezy shipping delays spark customer outrage
Frustrated customers of Kanye West's Yeezy clothing line report lengthy shipping delays and poor communication, sparking outrage online.
McDonald's sauce charge angers UK customers
Fast-food giant McDonald's has angered customers by introducing a new rule charging for extra sauces, sparking backlash over 'cost-cutting' measures.
Lloyds to close 45 UK bank branches
Lloyds Banking Group announces the closure of 45 branches across the UK, impacting Halifax and Bank of Scotland customers. Find out the locations and what alternatives are available.
Costa Coffee offers free drinks for good reviews
Costa Coffee is offering free drinks to customers who leave positive reviews in a new promotional campaign. Find out how you can benefit from this limited-time offer.
Airline slammed over 'stop pretending to care' staff directive
A major airline faces backlash after reports emerge that cabin crew were instructed to stop 'pretending to care' about passengers, sparking outrage among travellers.
Cracker Barrel's redesign angers loyal customers
Customers are up in arms over Cracker Barrel's controversial redesign, claiming the beloved chain has abandoned its rustic roots. Discover why the changes have left loyal patrons fuming.
Chick-fil-A Tops Fast-Food Drive-Thru Rankings
Chick-fil-A has been crowned the best fast-food drive-thru in the US, outperforming competitors in speed, accuracy, and customer service. Discover what sets them apart.
Tesco worker reveals most annoying customer habit
A Tesco employee has opened up about the most annoying habit customers have, sparking a debate among retail workers and shoppers alike.
McDonald's brawl: Customer jumps counter, attacks staff
A McDonald's restaurant descended into chaos when an angry customer leaped over the counter and started a violent brawl with employees. The shocking incident was caught on camera.
Amazon driver filmed dumping packages in street
A viral video shows an Amazon delivery driver carelessly throwing parcels onto the pavement, sparking outrage among customers and raising questions about the company's service standards.
Bunnings worker’s kindness stuns shopper
A Bunnings employee’s unexpected act of kindness moved a customer to tears in a touching moment that has since gone viral.
Amazon driver in bedroom scandal – shocking claims
A woman claims an Amazon delivery driver engaged in a sexual act in her bedroom after delivering a package. The incident has sparked outrage and an investigation.
Amazon driver caught masturbating in customer's bedroom
A horrified Amazon customer reports a delivery driver was found masturbating in her bedroom – and later returned to her home. Police are investigating.
Restaurant's 'sneaky' new charge sparks outrage
A UK restaurant has come under fire for adding a controversial new fee to bills, leaving diners fuming over the 'hidden' cost.
Walmart & Kroger face boycott over pricing changes
Major retailers Walmart and Kroger are under fire as shoppers threaten boycotts following a controversial change to their pricing policies.
Jay Blades accused of controlling behaviour
TV personality Jay Blades, known for The Repair Shop, has appeared in court accused of controlling and coercive behaviour against his former partner.
Biggest Restaurant Red Flags Every Diner Should Know
Discover the biggest warning signs that a restaurant might not be worth your time or money, from dirty cutlery to pushy staff.
Centrelink complaints surge as service collapses
Frustrated Australians are battling endless hold times and bureaucratic chaos as Centrelink's customer service fails to meet demand. Read the shocking details.
Airbnb host demands £400 for 'stolen' towels
A group of friends were stunned when their Airbnb host demanded £400 for allegedly stolen towels, sparking outrage and accusations of dishonesty.
Arkansas murder suspect showed odd behaviour before crime
A murder suspect in Arkansas displayed strange behaviour that alarmed his parents before the alleged crime, according to reports.
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