Homeless men turned away from hotel in sub-zero temperatures
A Holiday Inn in Manchester refused entry to two homeless men despite a charity booking. The hotel has apologised after the incident during a severe cold weather alert.
A Holiday Inn in Manchester refused entry to two homeless men despite a charity booking. The hotel has apologised after the incident during a severe cold weather alert.
A viral travel hack promising free seat upgrades by blocking middle seats is dividing opinion. While some praise the clever trick, others warn it could raise ticket prices and disrupt bookings.
Experts warn UK skiers to check chalet details as peak season often means reduced catering and cleaning. Avoid holiday shocks with these essential booking tips.
Experts warn UK skiers to check chalet details as peak season services often differ. Avoid unexpected costs and tense holiday disputes with careful booking.
Travel experts warn UK holidaymakers to be vigilant when booking January hotel stays. Discover the five key pitfalls to avoid for a hassle-free winter getaway.
Travel experts warn UK residents to be vigilant when booking January hotel stays. Discover the five key pitfalls to avoid for a hassle-free winter getaway.
Cruise editor Marc Shoffman reveals five key strategies to slash the cost of your next voyage, from booking hacks to managing onboard extras. Start planning your affordable escape today.
Despite the digital age, UK holidaymakers are flocking back to high street travel agents for expert advice. Discover which firms topped the latest Which? consumer survey and why personal service is beating bots.
Despite the digital age, UK travellers are flocking back to high street agents for expert advice. Discover which firms topped the latest Which? survey and why personal service is beating bots.
A grieving Oregon mother faces the exhumation of her son after a funeral home's error saw his grave plot sold twice. Read the full heartbreaking story and legal battle.
An Oregon mother faces anguish as her son's grave is exhumed after a funeral home's error. The legal battle reveals a tragic double-booking with a wealthy family's plot. Read the full story.
A Melbourne mother diagnosed with aggressive breast cancer was denied a refund by Airbnb after cancelling her New Year's Eve booking for urgent chemotherapy. Read her story.
A former hotel receptionist reveals the infuriatingly common guest question that hospitality workers dread. Discover the reality of fully booked venues and why 'squeezing you in' is often impossible.
A former hotel receptionist shares the infuriatingly common query guests make when told the hotel or restaurant is fully booked. Discover the reality of front desk frustrations.
Families were left devastated after a booking system error led to oversold tickets at the Jurassic World London experience. Children were in tears as discounted Wowcher voucher holders were refused entry. Read the full story.
A group of New Zealand friends arrived in Australia to find their $10,000 holiday let was a scam. Read their shocking story and learn how to protect yourself.
A popular steakhouse in Hockley Heath was forced to close on Christmas Day due to a kitchen fault, leaving dozens of families without their festive meal. Read the full story of the festive fiasco.
A family of nine is devastated after their Stoke-on-Trent pub Christmas dinner was cancelled with just over two weeks' notice. Read their story and the pub's response.
A savvy traveller reveals how paying a small fee to choose your specific room at Travelodge can secure a more spacious stay without a formal upgrade. Discover the trick for your next trip.
Discover a simple Travelodge booking hack that lets you choose a larger room for a tiny extra fee. Perfect for securing more space or a preferred location on your next UK trip.
A Swiss property tycoon is building a 7,000 sq m mega-chalet in Gstaad. Chalet Oberbort will feature a vast wellness sanctuary and rent for up to £13 million per year. Discover the ultimate Alpine luxury.
A parent of disabled children praises the new GP online booking system as an immense improvement, while letters also cover junior doctors' strikes, HS2 delays, and the trials of piano practice.
New research reveals 41% of UK cruise passengers prefer mid-size vessels for 2026 bookings, with the Mediterranean remaining the top destination. Discover the key trends shaping cruise holidays.
MPs demand investigation into claims touts pay driving instructors for login details to block-book tests, worsening the 642,000-strong backlog. Read the full story.
Manchester City goalkeeper Gianluigi Donnarumma is one booking away from an unprecedented Premier League suspension for yellow card accumulation. Read the full story.
Travel Tuesday offers post-Thanksgiving deals, but consumer experts warn UK travellers to research thoroughly. Discover how to identify genuine bargains and avoid misleading offers.
A travel expert reveals the crucial error to avoid when booking Black Friday travel deals. Learn how to spot hidden costs and secure genuine bargains for your next getaway.
A family's confirmed hotel booking for the F1 Grand Prix was cancelled by Booking.com, which then demanded four times the original price. Read the warning for UK travellers.
The ASA has banned adverts from Booking.com, Hilton, Travelodge and Accor for misleading customers on room availability. Discover how this ruling impacts your travel bookings.
Cruise expert Gary Bembridge reveals the booking pitfalls that can land you with a terrible cabin and shares his golden rules for securing the perfect room. Learn how to enhance your cruising experience today.