Home Affairs Wrongfully Detains Australian Citizen
A shocking administrative error led to the wrongful detention of an Australian citizen by the Home Affairs department, according to a report by the Commonwealth Ombudsman.
Category : Search result: Ombudsman
Citizens Advice Calls for FOS Reform Amid Delays
Citizens Advice urges an overhaul of the Financial Ombudsman Service, citing delays and inefficiencies as consumer complaints surge.
Supreme Court limits Financial Ombudsman powers
The UK Supreme Court has overturned a Court of Appeal decision, limiting the Financial Ombudsman Service's powers in a major ruling affecting financial disputes.
FCA ruling opens door to car finance compensation claims
The Financial Conduct Authority (FCA) has uncovered widespread unfair commission practices in car finance, potentially leading to billions in compensation for affected customers.
Ofwat overhaul: New water ombudsman for England & Wales
The UK government announces sweeping reforms to Ofwat, introducing a new water ombudsman to handle rising consumer complaints and improve accountability in the water sector.
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