A retired NHS nurse from London lost her entire life savings in an authorised push payment scam. The Financial Ombudsman Service has now ruled HSBC must refund Katrina Harrison £50,000 after the bank's security systems failed to prevent the fraud.
Millions of 1950s-born women ramp up campaign for state pension compensation as new report slams DWP failures. Could £10,000 payouts finally be coming?
The British horseracing industry is in shock following the sudden death of revered senior administrator Fiona Carlin. Colleagues and friends remember a 'truly special' and 'brilliant' figure who made an immeasurable contribution to the sport.
Jockey William Buick masterfully steers 11-8 favourite Ombudsman to a nail-biting victory in the prestigious Gimcrack Stakes at York Racecourse, surviving a late scare to secure glory for the mighty Godolphin stable.
Champion jockey William Buick was thrown from his horse at York Racecourse, triggering an immediate investigation by the Horseracing Ombudsman into the controversial incident and track conditions.
The British Horseracing Authority (BHA) has banned several jockeys from the Shergar Cup due to alleged breaches of racing rules. Here's what we know so far.
A shocking administrative error led to the wrongful detention of an Australian citizen by the Home Affairs department, according to a report by the Commonwealth Ombudsman.
Citizens Advice urges an overhaul of the Financial Ombudsman Service, citing delays and inefficiencies as consumer complaints surge.
The UK Supreme Court has overturned a Court of Appeal decision, limiting the Financial Ombudsman Service's powers in a major ruling affecting financial disputes.
The Financial Conduct Authority (FCA) has uncovered widespread unfair commission practices in car finance, potentially leading to billions in compensation for affected customers.
The UK government announces sweeping reforms to Ofwat, introducing a new water ombudsman to handle rising consumer complaints and improve accountability in the water sector.