BNPL Holiday Risks: The Truth About Travel Refunds
Exclusive investigation reveals why BNPL holiday bookings could leave travellers stranded and struggling for refunds when trips go wrong.
Exclusive investigation reveals why BNPL holiday bookings could leave travellers stranded and struggling for refunds when trips go wrong.
Tech giant Microsoft confronts potential multi-million dollar penalties in Australia following accusations of misleading millions of customers about their rights to refunds and remedies.
Popular online florist Bunches faces customer fury as Valentine's Day deliveries fail and refund promises go unfulfilled. Exclusive investigation reveals mounting complaints.
Discover the little-known banking regulation that allows UK consumers to claim hundreds of pounds in compensation for unfair charges and poor service from their banks.
UEFA orders Maccabi Tel Aviv to host European fixture in empty stadium over security concerns, leaving thousands of fans disappointed and raising questions about football safety protocols.
Popular travel agency Travel Time ceases trading, leaving customers with cancelled holidays and urgent warnings issued about future bookings.
R&B legends Brandy and Monica's highly anticipated 'Boy Is Mine' reunion tour faces turmoil as their Chicago performance gets abruptly cancelled, leaving ticket-holders furious and seeking compensation.
Angry guests left stranded and out of pocket after boutique hotel unexpectedly shuts its doors, with one couple losing their £1,200 anniversary celebration.
Nationwide Building Society warns customers about duplicate payments issue affecting thousands - here's what you need to know and how to check if you're affected.
Leading travel company faces backlash after quietly removing its 'Price Drop Protection' guarantee, leaving customers without promised refunds when holiday prices fall after booking.
Major UK water suppliers including Southern Water and Anglian Water are under investigation by the Competition and Markets Authority for potentially overcharging customers by hundreds of millions.
Regulator Ofwat proposes cutting water company profits by £70 per household, targeting underperforming firms like Southern Water and Thames Water in major industry shake-up.
An EasyJet passenger is fighting for compensation after a technical fault cancelled her flight to Amsterdam, with the airline refusing payout despite EU regulations.
Learn the step-by-step process to cancel your Xbox Game Pass subscription across all platforms, from console to mobile, and avoid unexpected charges with our comprehensive guide.
Ryanair cancels 600 flights across Europe due to French air traffic control strikes, disrupting thousands of British travellers' holiday plans. Find out which routes are affected and your passenger rights.
Irish pop sensation CMAT has abruptly cancelled her entire UK tour, leaving devastated fans in the lurch just weeks before shows were set to begin.
Disney+ subscribers face another price hike as the entertainment giant increases monthly fees across all tiers. Find out how much more you'll pay and what you're getting for your money.
British travellers face uncertainty as potential US government shutdown could halt ESTA applications and leave visitors stranded without refund protection. Essential reading for UK citizens planning American trips.
Travellers to Japan face holiday chaos as Typhoon Ragsasa forces mass flight cancellations. Expert Simon Calder explains your rights to refunds and rebooking.
The US Federal Trade Commission has launched a significant legal challenge against Amazon, alleging the tech giant used 'manipulative' tactics to trap customers into Prime subscriptions and deliberately complicated cancellation processes.
Exclusive investigation reveals widespread energy bill inaccuracies affecting millions. Discover if you're owed money and how to challenge your supplier.
A seismic investigation by the FCA into discretionary commission arrangements could see millions of British motorists claim compensation for unfairly inflated car finance payments. Here's how to check if you're affected.
UK travel agents are demanding a major overhaul of the Package Travel Regulations, arguing current refund rules are crippling the industry and leaving customers in limbo. Discover the proposed changes.
Families left furious and in tears after a 'Willy Wonka experience' in Glasgow, advertised with AI-generated imagery, turned out to be a sparse, disappointing set. Organisers issue apology as event is abruptly cancelled.
Former President Donald Trump calls on the Biden administration to reimburse passengers for widespread flight disruptions, criticising handling of air traffic control crisis.
Victorious Festival organisers break their silence with a new statement following the sudden cancellation of its Saturday event due to severe weather, addressing ticket refunds and attendee safety.
Primark shoppers are up in arms after being caught off guard by a strict new returns policy that bans cash refunds and offers only credit note exchanges, leaving many feeling short-changed.
Meal-kit giant HelloFresh is set to pay $1.35 million to settle a lawsuit alleging it misled customers with deceptive marketing and unfair business practices. The settlement impacts thousands of Californian subscribers.
Meal kit giant HelloFresh has agreed to a $14 million settlement in the US over allegations it misled customers with 'spam' texts and deceptive discount offers, a ruling that could have major implications for UK subscription services.
Australia's Qantas Airways has been slapped with a hefty fine after misleading passengers over COVID-19 refunds. Here's the full story.