American Golf has been hit by a data attack, which involved a third party accessing customers' personal details. In an email to customers seen by the Express, the company said it was contacting them about a recent data security incident involving its Custom Fit system.
The investigation identified that an unauthorised party was able to access a system containing some personal information. The information potentially involved includes name, email address, date of birth, telephone number, postcode and limited address information.
What information was affected
Passwords, payment card details and other financial information were not affected. The company stated there is no evidence that personal information has been misused, but warned customers to remain alert to any unexpected emails, calls or text messages.
As soon as the issue became known, the affected system was secured and independent cyber security specialists were appointed to investigate. Additional steps have been taken to strengthen the security of the system, and the incident has been reported to the Information Commissioner's Office.
Company statement and investigation
The firm told customers there is no immediate action they need to take, but recommended being particularly cautious of unexpected communications asking for personal or financial information or to click on unfamiliar links. It apologised for any concern this may cause and said it takes the protection of customers' personal information extremely seriously.
In a statement on its website, American Golf said it had been subject to a cyber security incident by an unauthorised third party, with a quantity of customer data accessed involving its customer data system.
Timeline of unauthorised activity
The company's probe revealed unauthorised activity on August 7 and a further attempt to access the system on August 10. Access was subsequently blocked, and American Golf appointed independent cyber security specialists to investigate, working alongside the technology provider. It identified no further unauthorised access and continues to closely monitor the affected system. The Express has contacted American Golf for comment.
