The federal government has launched an investigation into a major overnight Telstra outage that left thousands of mobile customers unable to make calls or access data, dismissing speculation of foreign interference. Communications Minister Anika Wells confirmed services have largely returned to normal, with only a small number of devices still experiencing issues.
Outage Details and Cause
Telstra, which powers approximately 25 million mobile services across Australia, attributed the disruption to a problem with a time-keeping server. The outage sparked widespread concern, but Wells stated at a Canberra press conference that there is no evidence of external interference.
The investigation aims to determine the root cause and prevent future occurrences. Wells emphasized that the government is taking the incident seriously and will hold Telstra accountable.
Impact on Customers and Response
The outage affected mobile voice calls and data services, disrupting communication for individuals and businesses. Telstra has not yet provided a timeline for full restoration but is working to resolve remaining issues.
This incident highlights the vulnerability of critical telecommunications infrastructure. The government has urged Telstra to improve system resilience.
Other News Highlights
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