Tui is facing scrutiny over its safety protocols after a one-year-old British girl died from a gastric illness linked to E. coli following a stay at an Egyptian hotel. Ariella Mann died in January after falling ill at the five-star Jaz Makadi Aquaviva hotel in Hurghada, booked through Tui. Her death occurred months after two other British children fell critically ill from the same condition at the same resort.
Ariella's parents, Jade Oakes and Lee Mann, said they were not informed about previous cases of haemolytic uraemic syndrome (HUS) linked to the hotel. HUS is a rare kidney condition associated with E. coli that can cause kidney failure, brain damage, and death. 'If we'd known about the other cases, there's no way I would have taken my child there,' said Oakes.
The family travelled to the hotel on 21 December 2025. During the second week of their stay, Ariella developed fever, diarrhoea, vomiting, and dehydration. She was treated at the hotel's medical clinic, where staff attributed her symptoms to severe dehydration. After returning to the UK on 5 January, her condition deteriorated, and she was admitted to intensive care and placed in an induced coma. She died on 10 January, with tests confirming E. coli infection.
Four months earlier, six-year-old Arthur Broughton was admitted to intensive care and placed on a ventilator after developing HUS from E. coli following a stay at the same hotel. He now lives with kidney failure and had to relearn to walk and speak. In July 2024, two-year-old Chloe Crook was airlifted to a London hospital and placed in an induced coma with HUS. She suffered seizures, underwent emergency dialysis, and developed pneumonia and a blood clot.
Jatinder Paul, a lawyer representing the three families in legal action against Tui, said: 'Prior to Ariella's death, it is clear Tui knew for almost 18 months that holidaymakers, including young children, were returning from this resort with serious illness.' Tui continues to advertise holidays to the Jaz Makadi Aquaviva hotel on its website.
