Tui is under scrutiny after a British baby died from a gastric illness linked to E coli following a stay at an Egyptian hotel, where two other children had previously fallen critically ill with the same condition. Ariella Mann, aged one, died in January from haemolytic uraemic syndrome (HUS) after staying at the Jaz Makadi Aquaviva hotel in Hurghada on a Tui package holiday.
Her death occurred four months after six-year-old Arthur Broughton was admitted to intensive care, and 18 months after two-year-old Chloe Crook was airlifted to a London hospital and placed in an induced coma, both after travelling to the same hotel with Tui. All three children were diagnosed with HUS, a rare kidney condition linked to E coli that can cause kidney failure, brain damage and death.
Ariella's mother, Jade Oakes, said she was 'disgusted' they had not been informed about previous E coli cases before booking. 'If we'd known about the other cases, there's no way I would have taken my child there,' she said. Her father, Lee Mann, added: 'You're going through one of the top travel agents, booking a five-star hotel, and paying £6,000. It's a lot of money, so you expect it to be top of the game.'
Tui continues to advertise holidays to the Jaz Makadi Aquaviva hotel on its website, alongside other operators such as Thomas Cook and easyJet Holidays. The Mann family travelled on 21 December, and Ariella developed fever, diarrhoea and vomiting during the second week. She was treated at the hotel clinic for dehydration but died on 10 January after being admitted to intensive care in the UK.
Arthur Broughton, who fell ill in August 2025, has been left with kidney failure and had to relearn how to walk and speak. Chloe Crook, who fell ill in July 2024, suffered seizures, underwent emergency dialysis, and continues to be treated by a nephrology team. Her parents said: 'It's shocking and heartbreaking to hear that after everything that Chloe and other children have gone through it is still happening.'
Jatinder Paul, a lawyer representing the three families in legal action against Tui, said: 'Prior to Ariella's death, it is clear Tui knew for almost 18 months that holidaymakers, including young children, were returning from this resort with serious illnesses.'
