UK pensioners are being targeted by a sophisticated new text message scam that fraudsters are using to steal personal and financial information, authorities have warned.
The convincing messages pretend to be from official government departments including the Department for Work and Pensions (DWP) and HM Revenue & Customs (HMRC), offering recipients assistance with Winter Fuel Payments.
How the scam operates
The fraudulent texts contain links to fake websites designed to harvest sensitive data from vulnerable elderly people. These messages typically claim there's an issue with the recipient's Winter Fuel Payment or that they're eligible for additional support.
One common version reads: "We have identified that you are eligible for a Winter Fuel Payment support top-up of £250.00. Apply via: [malicious link]"
Official warnings issued
The DWP has confirmed these messages are fraudulent and emphasizes that they never send unsolicited texts asking for personal information or payment details. A spokesperson stated: "We are aware of these scam messages and are working to shut them down."
Action Fraud, the UK's national reporting centre for fraud and cybercrime, has recorded numerous reports of the scam and is urging vigilance among pensioners and their families.
Protecting yourself from fraud
- Never click links in unsolicited text messages claiming to be from government departments
- Verify directly through official websites or phone numbers you trust
- Remember: DWP and HMRC will never ask for banking details via text message
- Report suspicious messages to Action Fraud immediately
The timing of these scams is particularly concerning as many elderly households face increased financial pressure during the colder months, making them more vulnerable to promises of additional support.
