Passengers at Manchester Airport endured hours of frustration as technical problems led to significant delays for EasyJet flights, disrupting travel plans for hundreds of travellers.
The issues, which began early in the day, left many stranded at the airport with little information about when their flights would depart. Some reported waiting for over five hours without updates, while others missed connecting flights due to the backlog.
What Caused the Delays?
Airport officials cited a combination of technical faults and operational challenges as the primary causes. EasyJet later confirmed that a systems issue had impacted their ability to process departures efficiently.
"We sincerely apologise to all affected passengers and are working to resolve the situation as quickly as possible," an EasyJet spokesperson said.
Passenger Reactions
Frustrated travellers took to social media to vent their anger, with many criticising the lack of communication from both the airline and airport staff.
"We've been sitting here for hours with no information," said one passenger. "There's no food vouchers, no accommodation offers - just endless waiting."
Compensation Claims
Under UK aviation regulations, passengers facing delays of three hours or more may be entitled to compensation of up to £520, depending on the circumstances. Experts advise affected travellers to keep all receipts and documentation.
"If the delay was due to technical issues within the airline's control, passengers have strong grounds for compensation claims," said a consumer rights specialist.
Looking Ahead
While EasyJet says most flights have now resumed normal operations, the incident has raised questions about contingency planning at one of the UK's busiest airports.
Manchester Airport has promised a full review of today's events to prevent similar disruptions in future.
