More than 200 easyJet passengers have been left stranded in Morocco after a technical issue forced the cancellation of their flight back to Manchester Airport. The travellers were due to fly from Marrakesh Menara Airport on Wednesday (June 10) but will now have to spend an additional night in the north African nation.
Adam Ramouz, from Salford, described witnessing the aircraft being towed away as he stood ready to board. The flight had already been delayed by two hours when it arrived, and passengers faced a further two-hour wait before the plane was removed. It wasn't until late afternoon that an email confirmed the cancellation, leaving travellers without information for nearly 10 hours.
Ramouz expressed frustration at the lack of communication, stating that there was barely any staff at the airport to assist. He said: 'They called us to get up and we were stood for maybe two hours then we watched the plane get tugged away. It's just disappointing, the lack of communication.'
EasyJet has provided hotel accommodation and meals for affected passengers, but Ramouz claimed the arrangements caused confusion, with some families left without rooms. He noted that many passengers have work and caring responsibilities, including himself as a full-time carer for his mother.
An easyJet spokesperson confirmed that the cancellation was due to a technical issue on the aircraft's previous flight, which impacted crew safety hours. The airline stated that passengers are scheduled to return on Thursday (June 11) and apologised for the inconvenience.
